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Mary Jo Prigge Joins CCC Information Services

19 October 1998

Mary Jo Prigge Joins CCC Information Services as Executive Vice President of Operations

                  Named Member of Executive Management Group

    Chicago, Oct. 19 -- CCC Information Services Inc. today
announced that Mary Jo Prigge has joined the firm as Executive Vice President
of Operations.  In this role, she will oversee service delivery for CCC's
Customer Support, Total Loss, ACCESS(TM) and CARS(R) Direct organizations.
Ms. Prigge has also been named a member of CCC's Executive Management Group.
    As one of the industry's leading customer service experts, Ms. Prigge has
directed a range of operations during her career, including inbound/outbound
telemarketing and large complex call center operations, as well as marketing,
sales and EDI implementation.  She comes to CCC from VISTAR, the world's
largest automotive glass replacement and repair provider, where she served
most recently as Senior Vice President.  In this position, she oversaw
VISTAR's 800-person, four-location Call Center Division.
    "Mary Jo is an accomplished executive who brings a strong reputation for
superior customer service and a solid set of leadership skills to her new
position at CCC," noted Githesh Ramamurthy, CCC's President and Chief
Operating Officer.  "We are certain she will play an important role in helping
us continue to meet the ever-evolving need for quality, responsiveness and
professionalism in all areas where CCC 'touches the customer.'"
    Ms. Prigge holds two Bachelor of Science degrees, in marketing and
business administration, from Indiana University.  She resides in Grayslake,
Ill.
    CCC Information Services Inc., headquartered in Chicago, is the automotive
claims industry's leading supplier of advanced software and communication
systems.  Its value-added, technology-based products and services increase
efficiency and facilitate communication among more than 13,500 collision
repair facilities, 350 insurance companies and a range of business partners.
For more information about CCC Information Services, contact Peter Duckler at
HLB Communications at 312-649-0371.