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Gerber Auto Collision Centers to Implement CCC's Pathways Enterprise Solution

1 October 1998

Gerber Auto Collision Centers to Implement CCC's Pathways Enterprise Solution

       Major Collision Repair Operator Among Industry's First to Adopt
                      Enterprise-Wide Computing Strategy

    CHICAGO, Oct. 1 -- CCC Information Services Inc.
, the leading provider of solutions to the automotive claims
industry, and The Gerber Group, Inc., a major operator of high-quality
collision repair facilities and auto glass replacement services, today
announced that Gerber will implement CCC's Pathways(R) Enterprise Solution to
manage the comprehensive business activities of its five Chicago-area
locations.
    Pathways Enterprise Solution is designed to automate all aspects of large-
scale collision repair businesses in a completely integrated system that
leverages the capabilities of the Internet as well as Windows(TM) NT.
Developed in partnership with Kirmac Information Technologies, Inc., the
system utilizes the most current Microsoft development tools and applies
workflow design principles.  Gerber Auto Collision Centers will begin
implementation during the fourth quarter of 1998 with the goal of completing
installations in all collision repair locations and the corporate office early
in 1999.
    "We considered those systems developed for the collision repair industry,
as well as in-house development," said Eddie Cheskis, chairman and CEO of
Gerber.  "CCC's solution was clearly superior.  The system will give us the
ability to standardize operational details across all locations, providing
efficiencies and predictable results."
    "Our customers will gain real benefits from this technology," stated
Richard Fish, Gerber's executive vice president, Sales and Marketing.  "The
system supports production efficiencies to help us deliver quality repairs on
time, and the communication capabilities are outstanding.  Any Gerber employee
at any location has immediate access to the status of any job, so our
customers will receive repair updates with unprecedented speed and accuracy."
    "Neal Gerber has been a real innovator in this business for many years,
running multiple locations and integrating collision repair and glass
replacement operations long before those ideas were commonplace," said John
Buckner, president of CCC's Automotive Services Division.  "We are proud that
The Gerber Group has chosen our solution, which indicates that they plan to
continue to provide industry leadership and innovation."
    Founded in 1937, The Gerber Group has served the consumer and insurance
industry, first with auto glass replacement, then with collision repair, for
over 60 years.  It is the largest collision repair group in Chicagoland and
has plans for aggressive expansion throughout the Midwest.
    CCC Information Services Inc., headquartered in Chicago, IL, is the
automotive claims industry's leading supplier of advanced software and
communications systems.  Its value-added, technology-based products and
services increase efficiency and facilitate communication among more than
13,500 collision repair facilities, 350 insurance companies and a range of
business partners.  For more information about CCC Information Services,
contact Peter Duckler of HLB Communications at 312-649-0371.