Toyota, EDS Partner to Provide Electronic Parts Catalog Systems
29 September 1998
Toyota, EDS Partner to Provide Electronic Parts Catalog Systems to DealersTROY, Mich., Sept. 28 -- Toyota Motor Sales, U.S.A. Inc., and EDS have announced an agreement making EDS an approved vendor to provide electronic parts catalog (EPC) systems to Toyota and Lexus dealers. EDS will provide the service through its new, state-of-the-art EPC system, Parts Imager2. The development is significant because it is EDS' first vendor relationship in the EPC arena that is not tied to General Motors, and is part of Toyota's strategy to exit from the EPC business in order to focus more fully on its core business operations. "We're extremely pleased about our new relationship with Toyota," said Andre Letourneau, EDS Automotive Retail Group account manager. "We believe this agreement shows the automotive industry that we're a major player in the electronic parts catalog business." Barbara Cooper, Toyota's Chief Information Officer, stated that the agreement also represents a positive move for Toyota because it will allow the company to devote more energy to developing new communication systems between Toyota and its dealers. "We want to intensify our focus on our core business, and our agreement with EDS for the development of Toyota and Lexus EPC systems helps us do just that," Cooper said. "Throughout our negotiations with EDS, we were pleased to discover that their plans for the future direction of their EPC product matched our strategy. We're confident that they have the capabilities our dealers need -- technology, reliability, and good customer service." The electronic automotive parts catalog business is currently a $150 million per year industry, and it is continuing to grow rapidly. A product of the digital information revolution, the catalogs -- referenced by automotive dealership personnel when ordering new or replacement parts for mechanics and customers -- used to be stored on paper in large, hardbound binders. The evolution of CD-ROM and other electronic information storage technologies, however, quickly rendered such paper-based storage models obsolete. Today, competition among information technology companies for the opportunity to create, maintain, and continuously update the large electronic parts databases at automotive dealerships is fierce. Under terms of the agreement between EDS and Toyota, Toyota will provide parts data to EDS to be used in the development of an electronic parts catalog. EDS expects to have incorporated all of the content into its Parts Imager2 system by this October. The Windows 95-based Parts Imager2 EPC system that EDS is developing for Toyota will be for use solely in Toyota and Lexus dealerships in the United States, excluding Hawaii. "One of the reasons we're very excited about our agreement with Toyota is because it gives us another chance to demonstrate the advantages our EDS Parts Imager2 system has over its competition," Letourneau said. "It's an open platform system that allows the dealership to load other Windows applications on the same hardware, and that's a feature that nobody else offers now. We believe that had a lot to do with Toyota's decision to choose us, because they're very concerned about giving their dealers viable choices over the long haul." Established in 1957, Toyota Motor Sales, U.S.A. Inc., is the U.S. sales and marketing arm of Toyota Motor Corporation, with responsibility for the distribution and sale of Toyota and Lexus vehicles in the United States. With more than 1.2 million vehicles sold in 1997 and more than 60 percent of those built in North America, Toyota is the fourth-largest car company in the United States. EDS, the official information technology services provider for World Cup 1998, is a leader in the global information services industry. The company's more than 110,000 employees specialize in applying a range of ideas and technologies to help business and government clients improve their economics, products, services and relationships. EDS, which serves clients in 45 countries, reported revenues of $15.2 billion in 1997. The company's stock is traded on the New York Stock Exchange and the London Stock Exchange. Visit EDS via the Internet at http://www.eds.com.