Auto Repair Company Wins Business of the Month Award
14 July 1998
Auto Repair Company Wins Business of the Month AwardSEATTLE, July 14 -- Talk Radio 570 KVI, the Better Business Bureau (BBB) and Cascade Bank have named Auto Hound Collision as the Business of the Month for June 1998. These three organizations recently joined forces to present Business of the Week, an awards program that recognizes Western Washington companies for outstanding customer service, good works in the community, innovative business practices and entrepreneurial spirit. Auto Hound Collision, located at 771 Valley St., #220, in Seattle, was named the Business of the Week for the week ending June 12, 1998, and is the first company to be honored as Business of the Month. "We were impressed with the company's process of following up with customers after they have been serviced," said Robert W.G. Andrew, BBB president. "Auto Hound has an independent company survey its customers regarding communication and satisfaction, and then responds to any concerns. The fact that Auto Hound is taking this extra step to ensure that customers are satisfied deserves recognition." The company volunteers its services, including auto repair and painting, to local community organizations that serve as transitional homes for youth, elderly, and women. "As a company, they place a great emphasis on individual contribution. They believe in everyone being their best without worrying about 'what's in it for me,'" said Fred Safstrom, president of Cascade Bank. Ace Hardware, located at 9000 Roosevelt Way, N.E., in Seattle, and Data Base Designs, located at 1118 Post Ave., in Seattle, were named Business of the Week for the weeks ending June 5 and 19, 1998. They were also contenders for the June Business of the Month. Consumers can pick up a Business of the Week nomination form by stopping by any Cascade Bank branch, Billy McHale's restaurant, the BBB or 570 KVI. The nomination form is also online at http://www.oregonandwesternwa.bbb.org. Companies located in Western Washington, excluding Southwestern Washington, are eligible. Winners are announced on 570 KVI each Friday morning by radio personality Kirby Wilbur. Weekly winners become automatically eligible for the Business of the Month. The monthly winner receives on-air recognition and a work-place party hosted by a 570 KVI personality. All nominees are eligible for the 1998-99 Business of the Year award that will be presented at a special ceremony next April. For more information about Business of the Week, contact the Better Business Bureau at 206-431-2222. *EDITOR'S NOTE: A list of Cascade Bank branches and street addresses for the BBB and KVI is attached. CONSUMERS MAY PICK UP A BUSINESS OF THE WEEK NOMINATION FORM AT ANY OF THESE LOCATIONS: CASCADE BANK BRANCHES Everett 2828 Colby Avenue, Everett 98201, 425-259-1243 6920 Evergreen Way, Everett 98203, 425-353-1243 Bellevue 200 108th Avenue N.E., Bellevue 98004, 425-455-2300 Snohomish 17512 SR9 SE, Snohomish, 98296, 360-668-1243 Mukilteo II 700 Mukilteo Speedway @ Harbour Pointe QFC, Mukilteo 98275, 425-290-7767 Issaquah 305 Front Street N, Issaquah 98027, 425-391-5500 Lynnwood 19419 Highway 99, Lynnwood, 98036, 425-775-6666 Marysville 815 State Avenue, Marysville 98270, 360-659-7614 Mount Vernon 1725 Continental Place, Mount Vernon 98273, 360-424-4655 Arlington 3532 172nd St. NE @ Smokey Pointe in Safeway, Arlington 98223, 360-653-1900 BETTER BUSINESS BUREAU 4800 South 188th St., Suite 222, SeaTac, WA 98188 570 KVI 1809 7th Ave., Suite 200, Seattle, WA 98101