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National TechTeam, Inc. Announces Q1 Revenues And Earnings

30 April 1998

National TechTeam, Inc. Announces Revenues And Earnings for the First Quarter 1998

    DEARBORN, Mich., April 30 -- National TechTeam Inc.
, today reported revenues and earnings for the first quarter
1998.  For the quarter ended March 31, 1998, revenues were $26,457,087, a
42.4% increase over the $18,576,592 reported for the first quarter of 1997 and
the highest revenues ever reported in the Company's history.  Net income for
the quarter was $141,059, or $0.01 per share, compared with a loss of
$364,353, or $(0.02) per share, for the corresponding quarter in 1997.
    The strong growth in revenues reflected the increasing demand for all of
National TechTeam's computer services.  Call Center Services revenues
increased 35.7% to $12,311,512 from $9,074,422 in the first quarter 1997.  The
Corporate Computer Services line also contributed significantly to overall
results for the quarter.  Revenues increased 26.7% to $12,036,429 in the first
quarter of 1998 from $9,502,170 in the first quarter of 1997.
    Additionally, as a result of the acquisition of Capricorn Capital Group,
Inc. in January 1998, TechTeam reported revenues from Leasing and Related
Services of $2,109,146 in the first quarter of 1998.
    On March 31, 1998 TechTeam sold its OEM call center business, consisting
of its contracts with Hewlett Packard Corporation and its contract with 3Com
Corporation, to General Electric Company for $1.4 million.  General Electric
then contributed those contracts to the GE TechTeam joint venture for an
agreed value of $1.4 million and an agreement that GE shall receive all of the
joint venture's earnings until GE has recovered the $1.4 million.  First
quarter 1998 earnings reflect no amounts related to this sale.  TechTeam will
recognize the earnings related to this sale as the joint venture records those
earnings.  The Company believes that the sale of the OEM call center business
is consistent with TechTeam's strategic direction to concentrate on corporate
help desk solutions.  This sale is not expected to result in a significant
reduction of present revenues from Call Center Services due to revenues from
new contracts recently received by TechTeam.  It also allows TechTeam to
participate in the consumer and OEM call center business through its joint
venture with GE (GE TechTeam, L.P.)
    The foregoing contains forward-looking statements.  The matters expressed
in such statements are subject to numerous uncertainties and risks including
but not limited to general economic conditions in the markets in which
TechTeam operates, fluctuation in demand for computer related services and
products, the success of actions taken to integrate Capricorn and TechTeam's
business and current expectations of TechTeam or its management.  Should one
or more of those uncertainties or risks materialize, or should underlying
assumptions prove incorrect, actual results may vary materially from those
described as forward-looking statements.  TechTeam does not intend to update
those forward-looking statements.
    National TechTeam, Inc. is a leading provider of information technology
outsourcing support services to large national and multi-national
corporations, government agencies and service organizations.  The Company
offers its services through three global units: (i) Call Center Services,
which provides its clients with inbound telephone support for their computer
product and end-users; (ii) Corporate Computer Services, which provides
corporations with technical staffing (principally on-site help desk support),
systems integration, and instructor-led and computer-based training; and (iii)
Leasing and Related Services, which consists primarily of leasing computer-
related hardware to corporate customers.  National TechTeam is traded under
the symbol "TEAM."

                           National TechTeam, Inc.
                     First Quarter Results of Operations


    Quarter Ended March 31                             1998            1997
    Revenues                                     $26,457,087     $18,576,592
    Income/(Loss) Before Tax Provisions              444,459        (330,863)
    Tax Provisions                                   303,400          33,500
    Net Income/(Loss)                                141,059        (364,353)
    Basic and Diluted Earnings/(Loss)
     Per Share                                          0.01           (0.02)
    Weighted Average Number of Common
     Shares and Common Share
     Equivalents Outstanding
      Basic                                       15,423,402      15,557,821
      Diluted                                     15,635,680      15,907,240



    National TechTeam, Inc.
    Supplementary Data for Quarterly Press Release
    First Quarter 1998

                                                   First Quarter
                                                                     1998
                                                                  Over/(Under)
                                          1998          1997         1997
    Revenues
     Call Center Services            $12,311,512    $9,074,422    $3,237,090

     Corporate Computer Services
      Technical staffing               6,626,107     5,686,186       939,921
      Systems integration              2,983,555     2,372,788       610,767
      Training programs                2,426,767     1,443,196       983,571
                                      12,036,429     9,502,170     2,534,259


     Leasing and related activities    2,109,146          -        2,109,146

      Total revenues                 $26,457,087   $18,576,592    $7,880,495

    Gross profit
      Amount                          $3,913,093    $2,535,308    $1,377,785
      Percentage                            14.8%         13.6%          1.1%

    S, G and A
      Amount                          $4,082,721    $3,589,769      $492,952
      Percentage                            15.4%         19.3%         (3.9)%

    Interest income
      Amount                           $(614,087)    $(723,598)     $109,511
      Percentage                            (2.3)%        (3.9)%         1.6%

    Income before tax provisions
      Amount                            $444,459     $(330,863)     $775,322
      Percentage                             1.7%         (1.8)%         3.5%

    Tax provisions
      Amount                            $303,400       $33,500      $269,900
      Effective tax rate
       Federal                              34.6%         23.9%         10.7%
       Other                                51.5%        (44.7)%        96.2%
       Total                                68.3%        (10.1)%        78.4%

    Weighted average shares outstanding
      Basic                           15,423,402    15,557,821       (134,419)
      Diluted                         15,635,680    15,907,240       (271,560)

    Call Center Services
      Call centers                             6             5              1
      Equipped workstations                1,206           653            553
      Calls answered                   1,366,053     1,007,147        358,906

    Percentage of Business by Major Customers
      GE TechTeam L.P.                      18.3%          0.0%         18.3%
      Chrysler                              18.0%         11.5%          6.5%
      Ford                                  14.2%         20.2%         (6.0)%
      Hewlett Packard                       13.4%         27.4%        (14.1)%
      UPS                                    5.9%          7.2%         (1.2)%

    Number of Employees
      Call Center Services                 1,232           857           375
      Corporate Computer Services
       Technical staffing                    404           283           121
       Systems integration                   138           115            23
       Training programs                     125            96            29
      Leasing and related activities           7             -             7
      Sales, General, & Admin.               136           115            21
      Total employees                      2,042         1,466           576

SOURCE  National TechTeam, Inc.