Freudenberg-NOK's Gasket Lead Center Earns Shingo Prize
28 April 1998
Freudenberg-NOK's Gasket Lead Center Earns Shingo PrizePLYMOUTH, Mich., April 28 -- Freudenberg-NOK's Manchester, N.H. Gasket Lead Center has earned the 1998 Shingo Prize for Excellence in Manufacturing in recognition of its world-class achievements in manufacturing, quality, productivity and customer satisfaction. The prestigious award will be presented to Freudenberg-NOK's Gasket Lead Center and six other recipients at the Shingo Prize Conference and Award Ceremony in Lexington, Ky. on May 14. "Receiving this Shingo Prize is a great honor," said Alfred J. Nadeau, general manager of Freudenberg-NOK's Gasket Lead Center. "This award symbolizes the dedication of Freudenberg-NOK's 200 Gasket Lead Center associates whose focus on continuous improvement provides world-class products and services for our customers." "Freudenberg-NOK's Gasket Lead Center is truly one of our crown jewels," said Joseph C. Day, Freudenberg-NOK chief executive officer. "The lead center's dedicated, customer-focused work teams represent the essence of lean systems and have created a benchmark for industry." According to Nadeau, the lead center associates have dramatically increased productivity, slashed costs, enhanced quality, improved delivery and increased customer satisfaction -- while creating a culture that embraces process control, one-piece flow, product standardization, waste elimination, reduced lead times and zero defects. Some of these achievements include: * saving nearly $1.1 million in the first three quarters of 1997; * increasing productivity by 40 percent; * decreasing scrap by 75 percent; * significant improvements in safety performance; and * earning several customer quality awards. Much of this success, Nadeau said, is from the company's innovative lean systems program called GROWTTH(R) -- Get Rid Of Waste Through Team Harmony -- that fosters continuous improvement and empowers employees. Established in 1988, the Shingo Prize for Excellence in Manufacturing recognizes companies throughout the United States, Canada and Mexico that have demonstrated outstanding achievements in manufacturing processes leading to quality enhancement, productivity improvement and customer satisfaction. The prize -- known as one of the "Triple Crown" awards for industrial excellence along with the Malcolm Baldrige National Quality Award and the Deming Prize -- is administered by the Office of Business Relations in the College of Business of Utah State University. Named in honor of the late Dr. Shigeo Shingo -- one of the world's leading experts on improving the manufacturing process and one of the creators of the renowned Toyota Production System -- the prize is awarded to businesses after a rigorous application review and site inspection by a board of examiners. The philosophy of the Shingo Prize is that world-class status may be achieved through improving manufacturing processes, implementing lean, just-in-time philosophies and systems, eliminating waste and achieving zero defects -- to continuously improve products and costs. Freudenberg-NOK's Gasket Lead Center is one of two lead centers housed in the company's 150,000-square-foot Manchester, N.H. facility. The Gasket Lead Center produces static engine and transmission gaskets manufactured by injection molding. Its major customers include Chrysler, Ford and General Motors. Plymouth, Mich.-based Freudenberg-NOK is part of the Freudenberg and NOK Group Companies, which have total annual sales of more than $6 billion. With global automotive sales of approximately $3.2 billion for 1997, the Freudenberg and NOK Group ranks among the world's top 25 independent automotive suppliers. Through a global network of facilities spanning 24 countries with some 21,500 employees worldwide, the supplier group offers its automotive customers globally integrated products, including total sealing packages for engines, transmissions and brakes, NVH components and modules, and all rubber, plastic and PTFE components for suspension, steering, electrical and fuel systems. The Freudenberg and NOK Group also offers an extensive portfolio of precision-molded products for the aerospace, appliance, business machine, fluid power, marine, medical, off-highway equipment and recreational vehicle markets. For more information, visit the Freudenberg-NOK web site at http://www.freudenberg-nok.com. SOURCE Freudenberg-NOK