Ford Has Strong Fundamentals, Focus and Momentum, Chairman Tells Shareholders
31 March 1998
Ford Has Strong Fundamentals, Focus and Momentum, Chairman Tells ShareholdersDEARBORN, Mich., March 30 -- In his annual letter to shareholders, Ford Chairman and CEO Alex Trotman writes that Ford's efforts to transform itself into a company that consistently delivers value to customers and shareholders is starting to pay off. "It will be a few more years until the full benefits of this massive change are realized. But the results so far have encouraged us to drive these changes faster and farther," Trotman writes in the company's 1997 Annual Report. "We've accelerated our search for ingenious new ways to exceed customer and shareholder expectations." In 1997, for the first time ever, Ford publicly announced financial goals for its automotive business and exceeded every one. New milestones have been set for 1998. In 1997, the company earned $6.9 billion, the most any automotive company has ever earned in a year, and reduced its total costs by $3 billion at constant volume and mix -- the first time in Ford's history that total costs have declined from the prior year. Ford also strengthened its balance sheet, achieved its best-ever quality, reorganized its components operations into a separate group, completed an initial public offering of 19.1 percent of The Hertz Corporation, announced the spin-off of Associates First Capital Corporation to Ford shareholders and increased the quarterly common and Class B stock dividend. Investors recognized the company's results and Ford stock delivered a 57 percent total return. The theme of the annual report is "Delivering Value." Ford's 1997 accomplishments, new products and initiatives in the areas of the environment, safety, community relations, emerging markets and teamwork are explored in detail with an emphasis on explaining how each adds to customer and shareholder value. "The Ford 1997 Annual Report is designed to be a true investors' tool. We have striven to create a document that provides insight into the biggest corporate reengineering in history, and our firm commitment to earning the loyalty of our customers and shareholders," Trotman said. The 1997 Ford Annual Report is being mailed to shareholders on March 30. Ford's 1998 Annual Meeting of Shareholders will be held at 10 a.m. (EDT), Thursday, May 14, 1998, at the Westin Hotel, 21 East Fifth St., Cincinnati, Ohio. Notice of the Annual Meeting, a Proxy Statement and voting card will be mailed to shareholders in advance of the meeting. For the first time, Ford shareholders will be able to vote their shares via the internet, or by telephone. Voting instructions will be detailed in the proxy mailing. The full text of Alex Trotman's letter to shareholders follows: TO OUR SHAREHOLDERS Delivering value. That's what Ford is all about. How do we do it? A shared vision of success. Customer focus. Publicly stated goals to measure our progress. And a lot of hard work. Four years ago, in my first message to you, I outlined where the Ford team wanted to go. I said we were committed to earning your loyalty. By being a successful business over the long term. By building value. By providing a good return. In my messages since then, I've described our efforts to transform ourselves into a company that consistently delivers value. To our customers and shareholders. Those efforts are paying off. In 1997, Ford earned $6.9 billion -- the most any automotive company has ever earned in a year. We built our strongest balance sheet ever, including record year end cash of $20.8 billion. Ford stock provided a total return to shareholders of 57 percent. WHAT WE DID We achieved these results by focusing on improving the fundamentals of our automotive operations to serve our customers. We made the biggest improvement in initial vehicle quality of any manufacturer. Our quality is the best it's ever been. Our Atlanta Assembly Plant, which makes Ford Taurus and Mercury Sable, was ranked by J. D. Power and Associates as the automobile factory with the highest initial quality in the world in a tie among plants producing vehicles for the United States. We made substantial progress on restructuring our business and taking costs out of our processes. We discontinued low-volume, low-profit vehicles -- Aerostar, Aspire, Thunderbird, Cougar, Probe. We sold our heavy truck operations. We reduced excess car capacity, and added capacity for our best- selling light trucks. We worked hard to deliver superior shareholder value. We increased your dividend. We completed an initial public offering of 19.1 percent of The Hertz Corporation. We reorganized our components operations into a separate group -- Visteon Automotive Systems -- to improve its competitiveness and increase its non-Ford business. We decided to spin off our 80.7 percent interest in The Associates to Ford shareholders. In 1997, for the first time ever, we publicly announced financial goals for our automotive business. In North America, we targeted a return on sales of four percent. In Europe, breakeven. In South America, a reduction in losses compared with 1996. We said we'd reduce total automotive costs by $1 billion at constant volume and mix. And reduce capital spending as a percentage of revenue. We exceeded all these goals. Our North American return on sales was 5.1 percent. We earned a profit of $273 million in Europe, and $40 million in South America. Our total costs were down from the prior year for the first time in our history -- by $3 billion. And we reduced our capital spending by $67 million -- nearly half a point as a percentage of revenue. WHAT WE'RE DOING In 1995, in response to the hypercompetitive global market that we saw emerging, we began reprocessing our worldwide operations. We transformed our automotive business into a single, globally integrated team. Our goal was to have all of our functional and regional activities working together and fully leveraged on behalf of our customers -- eliminating duplication, sharing best practices and creating global economy of scale. It will be a few more years until the full benefits of this massive change are realized. But the results so far have encouraged us to drive these changes faster and farther. We've accelerated our search for ingenious new ways to exceed customer -- and shareholder -- expectations. For example, the new Mercury Cougar has a unique New Edge design to help it attract younger buyers and differentiate the Mercury brand. But Cougar was developed under the guidelines of our new value-driven global business structure. It's based on the Mondeo/Contour/Mystique platform and shares about 70 percent of its components with those vehicles. That makes it a very cost-effective investment. The highly successful Lincoln Navigator is another example of a breakthrough vehicle, designed to attract new buyers and redefine its brand, that was developed in a cost-efficient way. Navigator shares a common platform and components with F-150 and Expedition. Look for more creative thinking from Lincoln Mercury when it moves to California in 1998, becoming the first domestic car division located outside Detroit. We're also looking for new ways to grow our business outside North America and Europe. To do that, we find strong local partners to help us understand local customers and enter new markets quickly. In 1997 we built an assembly plant in Thailand and began new manufacturing operations in Belarus, China and Vietnam. Ford Credit, the world's largest provider of automotive financing, has moved into these new markets along with our automotive operations, sometimes leading the way. In 1997, it opened offices in the Czech Republic and Hungary. Ford Credit now has operations in 35 countries, and is the world leader in the number of new vehicles financed. Ford has leadership in the sale of alternative fuel vehicles -- AFVs. Ford accounted for 95 percent of the AFVs sold in North America in the 1997 model year. We offer the broadest line of AFVs of any manufacturer, selling 12 vehicle lines powered by natural gas, propane, alcohol fuels or electricity. We're working with Daimler-Benz and Ballard Power Systems to develop components and systems for fuel-cell-powered cars and trucks. We view fuel cells as one of the most important technologies for the early 21st century. We've been working on this technology for many years, and think a collaborative effort can accelerate the commercial viability of fuel cell vehicles. We're also working with the United States government in the Partnership for a New Generation of Vehicles project, whose goal is to put affordable, high-fuel-efficiency vehicles on the road as soon as possible. We believe it's important to be at the forefront of alternative fuel vehicle development, wherever the most effective technology leads us. We want to be a world leader in all of our environmental efforts. Not only is it the right thing to do -- we think it will give us a competitive advantage. We've announced that, starting with the 1999 model year, all of our sport utility vehicles will be low-emission vehicles, as clean as our new cars. They already meet all key U.S. safety standards required for passenger cars. We will, along with the other major automakers, produce cars with 70 percent lower emissions -- in the Northeastern U.S. by 1999 and nationally by 2001. These improvements will be cost effective for Ford because our new engine families are already extremely clean and efficient. We also are making sure that our production facilities have a minimal impact on the environment. Ford was the first large company anywhere in the world to commit globally to ISO 14001 certification, the international environmental management system standard. ISO 14001 covers all the environmental efforts of a factory, including energy use, water treatment, waste disposal, noise levels and air quality. A total of 30 Ford sites are now ISO-certified -- more than all other automakers combined. Our Bridgend Engine Plant in the United Kingdom has just begun operating the largest solar power installation at any manufacturing site in Europe. Over a 30-year period its solar panels -- which cover an area larger than five football fields -- will reduce the amount of carbon dioxide emitted at the plant by more than 4,000 tons. WHAT TO EXPECT The short-term economic outlook is fairly positive. We expect the automotive industry to have another solid year in North America and Europe, with vehicle sales about the same as last year. Industry sales are expected to be down in South America and Asia. But Ford's operations in these markets -- while growing rapidly and vitally important to our future -- are still a relatively small percentage of our overall business. Longer term, the industry outlook is more challenging. The emerging global market I've described in previous messages to shareholders will grow increasingly competitive. Overcapacity of 40 percent or more in the automotive industry will put even more pressure on costs and pricing. The industry shakeout -- with mergers, acquisitions and outright failures -- will continue. Ford will emerge from this period of consolidation as a world leader, stronger than ever. We have new processes, great products and a strong team to continue our momentum into the future. We're systematically improving quality by using new information technology to understand customer concerns more quickly and spread best practices around the world more rapidly. We have a comprehensive approach to lowering costs. It focuses on reengineering processes to reduce costs and add value. We have worldwide truck leadership. The F-Series, which celebrated its 50th anniversary in 1997, has been the best-selling vehicle in North America for 16 years in a row. We have great automotive brands to leverage -- Ford, Lincoln, Mercury, Jaguar and Aston Martin. Our integrated worldwide product development plan now also includes Mazda. We're only just beginning to see the benefits of platform rationalization, complexity reduction and global component sourcing from the plan. Many more exciting new cars and trucks are on the way, developed from start to finish using cost-efficient, high-value processes. Last year, we tied executive compensation directly to quality, and saw substantial improvement. This year, we've added automotive return on sales and Ford Credit return on equity objectives to the incentive compensation plan. We believe this will better focus our efforts to deliver value to our shareholders. We've publicly stated financial goals for our automotive business once again in 1998. And we've added goals for our automotive-related businesses. For our automotive business, we're targeting a five percent return on sales in North America, profitability in Europe and a breakeven position in South America. A reduction in total costs from 1997 of $1 billion, at constant volume and mix. And a reduction in capital spending. Our target for Ford Credit is after tax earnings growth of more than 10 percent. And for Hertz, record earnings. Difficult targets. But we know that sustaining our success over time is the key to delivering shareholder value. We have to keep setting tough targets and hitting them. The fundamentals of our business are strong. We have a clear focus and momentum. Best of all, we have the Ford team. The Ford team -- employees, unions, dealers and suppliers -- understands what it takes to succeed in a fiercely competitive global market. They know what it takes to deliver. They're successfully undertaking the biggest corporate reengineering in history. They're finding ingenious new ways to give customers exactly what they want, and working on what customers never dreamed they could have. Moving the world. Delivering great value. That's Ford Motor Company. Better cars. Better trucks. Better ideas. Driven by you. Alex Trotman Chairman of the Board March 12, 1998 SOURCE Ford Motor Company