Dana President Discusses Keys to Supplier Survival in the 21st Century
11 February 1998
Dana President Discusses Keys to Supplier Survival in the 21st Century at MEMA Heavy Duty Manufacturers Association EventATLANTA, Feb. 11 -- Market orientation, technology infrastructure, capital efficiency, and employee input will be critical to the success of tomorrow's global vehicular suppliers, Dana Corporation President and Chief Operating Officer Joseph M. Magliochetti told an audience of heavy trucking industry leaders Tuesday. Magliochetti was a featured participant in a Motor & Equipment Manufacturers Association (MEMA) session addressing the topic, "Surviving and Prospering in the 21st Century." The session was part of MEMA's Heavy Duty Dialogue '98 event held in Atlanta. On the subject of evolving organizational structures, Magliochetti cited Dana's recent evolution from a product-oriented company to a company more aligned with its markets. A key element in this new structure was the development of six Strategic Business Units that are more focused and aligned with the company's customers and markets. Technology is a critical factor in providing customer service, as well as driving manufacturing and distribution process improvements, Magliochetti added. "I believe that those in our industry who are slow to embrace new technology are putting their operations and their people at tremendous risk," he said. Regarding his third key to success, Magliochetti said there will be a necessity for a more efficient use of capital (both fixed and working capital) as the industry grows production capacity worldwide. "We simply can't continue to add capacity to serve every market niche around the world," he said. "We've got to utilize assets in a more intelligent way to make sure we're getting the optimum use of our collective capacities, wherever we have them. "And while we're focusing on global availability, we certainly can't forget about global consistency. Our products must be of reliable quality whether they're made in Atlanta or Ankara." For his final key to supplier success, Magliochetti touched on collaboration and idea generation among employees. Both are concepts Dana has focused on through its renowned ideas program. Dana's program has an objective of generating two ideas per person, per month, with 80 percent implementation and 80 percent participation among Dana people. As part of the program, Dana people contribute nearly one million ideas annually. "We believe our people -- those doing the job day after day -- are the true 'experts' in their area," Magliochetti said. "It's our duty to listen carefully, encourage their participation, and garner their support." Dana Corporation is a global leader in the engineering, manufacture, and distribution of products and systems for the automotive, heavy truck, off- highway, engine, and industrial markets. It also operates a leasing services business, Dana Commercial Credit. Founded in 1904 and based in Toledo, Ohio, Dana operates facilities in 30 countries and employs more than 50,000 people. The Internet address for Dana's home page is http://www.dana.com. SOURCE Dana Corporation