Audi Benefits from Dedicated Audi Financial Services Division
2 October 1997
Audi Benefits from Dedicated Audi Financial Services DivisionAUBURN HILLS, Mich., Oct. 2 -- Audi of America, Inc. and VW Credit, Inc., today announced the creation of Audi Financial Services, a captive provider dedicated to Audi clients and Audi dealers. Audi Financial Services, a division of VW Credit, is headquartered in Auburn Hills, Michigan and will service Audi dealers and clients throughout the United States. "Audi Financial Services is more than just a new name," said VW Credit President Klaus-Dieter Schuermann. "This is a dedicated group of people selected and trained to understand the Audi brand, the dealer organization, and our clients better than any other financial services provider. We have a vested interest in delivering the total Audi experience." The goal of this new organization is to better meet the needs of all its clients resulting in higher satisfaction levels overall. In a recent Consumer Financing Satisfaction study, J.D. Power and Associates reports that customer/client retention for the provider is 20 percent higher when financing is placed with a captive provider compared to when financing is placed with a bank. Benefits of Audi Financial Services include: -- Dedicated Marketing Team working in conjunction with Audi of America -- Dedicated Audi Client Service representatives (1-888-AFS-AUDI) -- Dealer Hot Line for credit (1-888-GO-4-AUDI) -- Specialized Audi Credit Buyers Audi Financial Services products and services include retail financing for new, used, and leased vehicles, as well as wholesale financing, mortgages, and capital loans for dealers. In the J.D Power and Associates 1997 Dealer Finance study, 81 percent of dealers were "very/somewhat" satisfied with VW Credit's overall services, up nine points from the previous year. Audi's current business in America is highlighted by its remarkable rate of growth during the last three years -- in 1995 and 1996 Audi achieved the fastest growth of any brand in the luxury passenger car market. In 1997 through September, sales are up 26.3 percent over 1996, again making Audi the fastest growing brand in the luxury passenger car market. SOURCE Audi of America, Inc.