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Expansion Pace Continues for CARA Collision & Glass as 9th Location Opens in Fridley

2 September 1997

Expansion Pace Continues for CARA Collision & Glass as 9th Location Opens in Fridley

    ST. PAUL, Minn., Aug. 29 -- CARA Collision and Glass may be
the "new kid on the block" when it comes to the damaged vehicle repair
business in the Twin Cities, but they're making up for lost time.  The ninth
CARA location opened in Fridley this July, just 10 months after CARA opened
the doors to its first repair shop.
    "With three weeks under our belt, our business is booming, and it's
growing every day," said Manager Rick Johnson.  "We've expanded the menu of
services to include auto glass repair and replacement, paintless dent removal
and stolen and recovery repair."  CEO Randy McPherson commented, "We're
pleased that our ninth location is now open, serving collision repair needs in
Fridley and the northern suburbs.  We understand how traumatic it is to have
your vehicle damaged in an accident.  Our goal is to make vehicle repair as
easy, quick and painless as possible, so our customers can get back on the
road again soon."
    CARA offers many services to help achieve this goal:
    -- Rental Car
    -- Free Towing (up to $45)
    -- Mobile Glass Repair
    -- Free Pick-Up and Deliver
    -- Free Detailing
    -- 24 Hour Emergency Glass Service
    -- Second Work Shift (in selected locations)

"With an Experienced Management Team in Place, CARA is Poised for More Growth"

    The sign will barely be up at the Fridley CARA location before it's time
to welcome more members to the team.  CARA's first repair facility in Duluth
is slated to open this fall, with six more locations on the drawing board for
1997 and early 1998.
    "The only way we can effectively manage this rapid growth is with a top
notch management team to lead the way," said McPherson.  "I strongly believe
in surrounding myself with the most talented and committed people I can find.
There's no better team than the one we've assembled at CARA -- a team prepared
to lead us successfully into the 21st century."

    Recent industry news coverage on Randy McPherson and his new concept,
                            CARA Collision & Glass

    "A thorough, thoughtful business-builder and promoter, he (McPherson) will
certainly have an impact on the industry beyond the Twin Cities area."
                                   -- Russell Thrall III, Editor
                                      Collision Repair Industry Insight
                                      July, 1997
    "McPherson and Gutt have big plans for CARA.  In years to come, this idea,
which originated at McPherson's own kitchen table, may become a force to be
reckoned with."
                                   -- Eleanor Yap
                                      Automotive Body Repair News
                                      July, 1997

    "Randy McPherson helped make collision repair franchising a reality in the
1980s with the ABRA group of collision repair stores.  Now he's taking the
concept one step further (with CARA)."
                                   -- Chris Kemp
                                      New Jersey Automotive
                                      June, 1997

    "According to McPherson, the partnership's success is due to finding the
partner with the right skills and the right vision."
                                   -- Jane Schreier Jones
                                      The Marketer
                                      Spring, 1997

SOURCE  CARA Collision and Glass