Press Release
Lockheed Martin Announces Participation in Maryland's High Tech Toll Projects
12/05/96
Maryland Taps Lockheed Martin for Hi-Tech Toll Projects At Baltimore Harbor Crossings, JFK Highway ANNAPOLIS, Md., Nov. 27 -- Lockheed Martin IMS -- a nationally recognized innovator of "intelligent" technologies that are revolutionizing America's highways -- announced today it has been selected to launch the state's first electronic toll collection (ETC) project on three Baltimore harbor crossings and the John F. Kennedy Memorial Highway. At a meeting today, the Maryland Board of Public Works approved a $22.2 million, three-year contract between Lockheed Martin IMS and the Maryland Transportation Authority (MdTA) to design, develop and install the ETC system, and provide system maintenance and customer services, including violation enforcement. The new system will allow motorists to pay their tolls without stopping, through a transponder attached to their windshields that deducts the fare from a pre-paid account. Lockheed Martin IMS, one of the fastest growing subsidiaries of Bethesda, Md.-based Lockheed Martin Corporation , expects to have the new state-of-the-art system installed and operational within 13 months on 50 toll lanes at the Fort McHenry Tunnel, the Harbor Tunnel and the Francis Scott Key Bridge -- three Patapsco River crossings used by an estimated 200,000 motorists daily. Electronic tolls on two lanes of the JFK Memorial Highway -- used by about 63,000 motorists daily -- will be introduced at about the same time. "Lockheed Martin IMS is an industry leader in high-volume transaction processing, and support and customer services. We are pleased to have them as a partner in this exciting venture," said Maryland Governor Parris Glendening, chairman of the state Board of Public Works, which also includes Comptroller Louis L. Goldstein and Treasurer Richard N. Dixon. "This important transportation enhancement not only provides customer service and environmental benefits, but also serves as an excellent example of how public-private partnerships can help achieve greater efficiency in government services," said David L. Winstead, chairman of the MdTA and Maryland's Secretary of Transportation. "As a Maryland-based company and nationally recognized leader in 'intelligent' transportation systems, Lockheed Martin is proud to work in partnership with the state to help reduce traffic congestion on our highways, bridges and tunnels," said Norman R. Augustine, the corporation's CEO and vice chairman. "Lockheed Martin IMS brings to Maryland a proven electronic toll collection system that will open a new era of convenience for tens of thousands of motorists who rely on the Baltimore Harbor crossings and the JFK Memorial Highway every day to reach the source of their economic livelihood." "Lockheed Martin IMS' unmatched experience in the triple role of systems integrator, toll road operator and customer service provider will enable us to ensure success in Maryland," said Norman Y. Mineta, senior vice president and managing director of Lockheed Martin IMS' Transportation Systems and Services division. For the Maryland project, IMS will customize an electronic toll collection (ETC) system it designed, developed and installed on the Route 400 Extension in Atlanta in 1993. IMS will integrate automatic vehicle identification (AVI) equipment developed by MARK IV, which achieves a 99.95 percent accuracy in identifying and processing vehicles. IMS will open a walk-in customer service center at Point Breeze that will be responsible for issuing electronic tags to motorists, processing an estimated 120,000 electronic toll transactions daily, managing and maintaining customer accounts, and responding to the day-to-day needs and questions of subscribers. Customer service features include a toll-free, automated and interactive voice response system that will enable motorists to get up-to-date information on their accounts, payments and toll trips 24 hours a day, seven days a week. In addition, customers will be able to use the Internet to subscribe and access their accounts. In partnership with Alphatech Inc. of Burlington, Mass., IMS will provide the MdTA with a violation enforcement system that photographs the license plates of toll evaders, motorists who use improper tags and those who exceed the speed limit through toll lanes. Other team members besides MARK IV and Alphatech include AVA Electric Company, a Maryland-based, minority-owned, general contracting and electrical services firm that will install and maintain the lane control system. Lockheed Martin IMS is already the customer service provider for E-ZPass electronic toll systems operated by the New York State Thruway Authority and the Metropolitan Transportation Authority Bridges & Tunnels in New York City. Another E-ZPass Interagency Group member, the Port Authority of New York and New Jersey, selected IMS last summer to design, develop and install electronic toll systems on six bridges and tunnels used by more than 300,000 motorists daily, including the George Washington Bridge and Lincoln and Holland tunnels. IMS is also the ETC systems integrator and customer service provider for Orange County, Calif. toll roads operated by the Transportation Corridor Agencies, and will provide customer services for a California Department of Transportation electronic toll project involving nine bridges statewide. In addition, IMS is in the process of installing an electronic toll system on two causeways in Dade County, Florida.