Press Release
NAPA Announces Holiday Travel Tips
12/02/96
National Automotive Parts Association Says Basic Inspections Get You & Your Family To Grandma's House Safely ATLANTA, Nov. 27 -- More than thirty million Americans are expected to travel this holiday season, a full two-thirds of them clogging U.S. highways and interstates. More travel means more highway breakdowns. The National Automotive Parts Association (NAPA) says that over 90% of all roadside emergencies can be prevented by pre-trip inspections. "Before going on a vacation, everyone should do some basic inspection," said NAPA President Robert McKenna. "And given the inclement weather we are seeing across the country this season, attention should be paid to both underhood and undercar systems." While there are some fluid levels the average consumer can check individually (oil, power steering fluid, washer fluid), NAPA recommends consulting a service technician to make sure other fluids are up to standard. The following ten-point pre-trip check list will help prevent your family from becoming a holiday highway statistic. -- Antifreeze: Check fluid level, and test it for the proper freeze point. -- Battery: Check battery strength and electrolysis level. This is particularly important for those traveling in very cold climates or at high attitudes. -- Oil: If you are close to your 3,000-mile oil change, go ahead and have that done before your holiday road trip. Otherwise, just check the fluid level to prevent engine damage. -- Power steering: Check the level. The last thing you need on wet or icy roads is for your power steering to go out. -- Washer fluid: Mix road dirt with the wet spray from other motorists, and soon your visibility is dramatically reduced. Washer fluid also helps in snowy conditions. Check that the fluid is up to the fill mark. -- Transmission fluid: Check the fluid level to ensure against costly damage. -- Belts & Hoses: Do a sight and touch test. Pinch the rubber to test for firmness, and look for any cracks. If the material feels spongy or if you see any visible cracks, then the part needs replacement. NOTE: Hoses go bad from the inside out, so ask your technician to do a quick check for you. -- Suspension: Have your auto care technician check for any looseness in the joints and struts. -- Brakes: Your technician should remove your wheels and check the brakes for even wear and that there is enough friction material to ensure good, safe stopping. -- Tires: You can probably check the tire inflation and tread wear on your own, but while you are having everything else inspected, you might want to have your tires rotated. Many people don't realize the importance of tire rotation to a car's driveability. A good benchmark is to have the rotation done every other oil change, or every 6,000 miles. While a good pre-trip inspection will prevent the typical problems travelers encounter on the road, breakdowns and emergencies can still happen. Many consumers fear that they will encounter an unscrupulous repair shop many miles from home. NAPA said to look for the ASE seal. "You're more likely to get a good repair job from an ASE-certified technician," stated McKenna. The National Institute of Automotive Service Excellence (ASE) is the certification body of the automotive aftermarket industry. Reputable repair facilities advertise in the yellow pages that their technicians are ASE- certified, and they prominently display the ASE symbol at their shops. NAPA also recommends asking if the auto care center offers a written warranty or guarantees its parts and labor. Such guarantees will give you peace of mind and save you money. Another tip: "Ask questions," McKenna offers. "The auto care technician is there to serve you. Part of that service is helping you understand why you need the recommended repairs. Keep asking questions until you are satisfied that you understand." Consumers can also ask to keep their old parts to have them inspected upon their return home if they are still unsure. An honest repair shop will put the old parts in a clean plastic bag for transport. It should be noted, however, that keeping certain parts like batteries and starters will result in a "core" charge, a fee assessed for the transport of hazardous materials. The fee is nominal. Finally, NAPA recommends that you know your emergency numbers. Contact AAA for immediate roadside assistance at 800-222-4357. If you are not a AAA member, the club offers immediate membership for stranded drivers, and they will dispatch a tow truck to assist you. To locate the nearest NAPA AutoCare Center, call 800-LET-NAPA. The technicians will get you and your family back on the road safely and with the least amount of expense.