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Hyundai Santa Cruz Cruises To JD Power APEAL Leadership


PHOTO (select to view enlarged photo)
Ricky Lao, director, product planning and mobility strategy, Hyundai Motor North America, Trevor Lai, senior manager, product planning, Hyundai Motor North America and Olabisi Boyle, vice president, product planning and mobility strategy, Hyundai Motor North America accept the J.D. Power APEAL trophy for the Hyundai Santa Cruz in Fountain Valley, Calif., July 20, 2023. (Photo/Hyundai)

Hyundai Santa Cruz Wins J.D. Power U.S. APEAL Award for the Second Year in a Row

FOUNTAIN VALLEY, Calif., July 20, 2023 J.D. Power today named the 2023 Hyundai Santa Cruz as the most appealing vehicle in the midsize pickup segment in the 2023 U.S. Automotive Performance, Execution and Layout (APEAL) StudySM. This is the second year in a row Santa Cruz has won its segment for consumer appeal and satisfaction.

July 20, 2023. (Photo/Hyundai)

“Santa Cruz winning the J.D. Power APEAL midsize pickup segment two years in a row is an outstanding achievement,” said Olabisi Boyle, vice president, product planning and mobility strategy, Hyundai Motor North America. “Santa Cruz offers a wealth of advanced features and content that our customers really enjoy. Santa Cruz delivers an exceptional driving experience, blending adventure with everyday practicality.”

Study Highlights:

  • The 2023 U.S. APEAL Study, now in its 28th year, is based on responses from 84,555 purchasers and lessees of new 2023 model-year vehicles who were surveyed early in the ownership period.
  • The study asks vehicle owners to consider 37 attributes 90 days after the vehicle purchase, ranging from the power they feel when they step on the accelerator to the sense of comfort when climbing into the driver’s seat. J.D. Power then aggregates the responses to generate an overall APEAL score on a 1,000-point scale.
  • The study was fielded from February through May 2023.


About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.

Hyundai Motor America
Hyundai Motor America focuses on ‘Progress for Humanity’ and smart mobility solutions. Hyundai offers U.S. consumers a technology-rich lineup of cars, SUVs, and electrified vehicles. Our 830 dealers sold more than 724,000 vehicles in the U.S. in 2022, and nearly half were built at Hyundai Motor Manufacturing Alabama. For more information, visit www.HyundaiNews.com.