Carmates Launches Service Connecting Drivers With Fair Mechanics

Palo Alto, United States of America / August 7, 2018 - Carmates today announces the official launch of its auto repair marketplace which aims to bring much-needed accountability to the auto repair industry. The online platform allows drivers to input their location and receive instant, fair repair quotes from repair shops in their area. It is a fast and reliable system seeking to provide transparency to the $150 billion auto repair sector.

Drivers do not know much about their cars at the best of times, and mechanics know it. Those car owners without mechanical minds can be ripe targets for some mechanics who upsell, overcharge or generally take advantage of the unaware. This is what Carmates is aiming to change forever. The service partners with reliable mechanics to only perform repairs which are imperative to the vehicle’s continued road life. There is no upselling: only honest and hassle-free repairs.

Carmates boasts three main features which guarantee customer service and product satisfaction. First, the company endeavours to work with only the best repair shops in the industry. The service monitors each repair shop’s performance to ensure only the most trustworthy and highly-skilled shops repair any given car. Second, transparent quotes including cost breakdown between parts and labor are given to customers. This impacts the last point - upsell protection. Carmates audit any additional issues the mechanic may have with a vehicle and send drivers their auto-care recommendations.

The service is also a better deal for auto repair shops. Carmate partners have complete control of their working schedule and can generate predictable business to their shop. Furthermore, the service handles the appointments, marketing and support part of business, allowing repair shops to focus on what they know best: fixing cars.

Carmates chief executive officer Raju Sagiraju said the company is trying to do for car repair shops what Home Advisor has done for home services. Sagiraju said it was about time customers scored a better deal when it came to getting their car fixed.

“We are building the world’s first transparent and trusted auto repair marketplace. Consumers want their auto repair service experience to be easier, faster and they demand transparency in the process,�?? Sagiraju said.

The service works in three simple steps: get a quote, book an appointment, fix the car. Customers can visit the Carmates website, enter information about their car and the type of service they need, then compare quotes on nearby repair shops. Consumers can also book appointments and pay directly through the website.

About the company

Carmates is an auto repair marketplace transforming the relationship between consumer and repair shops. The online platform aims to change the way auto shops acquire customers while offering drivers instant and transparent repair services based on location.