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Article: Insurance Industry Must Confront Data Breaches

PR Contact: Brittany Thomas: 727-443-7115 ext 221
                     Brittany@newsandexperts.com

Insurance Industry Must Confront 
Data Breaches on Two Fronts

The overwhelming number of data breaches over the last few years has every 
private company and government agency desperately trying to guard its system 
against cyber criminals.

But unlike most other professions, the insurance industry is affected in two 
ways by the threat. Insurance companies themselves can be the target of a breach 
that would shut down their network, at least temporarily, or put the personal 
and private information of customers at risk.

At the same time, insurance companies that offer cybersecurity policies can 
be impacted by how well their customers protect their own systems.

How costly can these breaches be? The average is $4 million per breach, up 
from $3.8 million in 2015, according to a study from IBM and Ponemon Institute.

“That’s a staggering amount,” says Gary S. Miliefsky, CEO of SnoopWall (www.snoopwall.com), 
a company that specializes in cybersecurity.

“The good thing is that those in the insurance business are starting to realize 
just how serious the problem is and that, just like the businesses they insure, 
they face costs not only in terms of the breach itself, but also in terms of 
their firm’s reputation.”

Sometimes those breaches are ridiculously easy, Miliefsky says. A cyber criminal 
can gain access by sending a company an email with an attachment called a Remote 
Access Trojan, or RAT, that looks like a normal file. All it takes is for an 
unsuspecting employee to open that file and security is compromised.

“Certainly, hackers can be very clever and very skilled, but often all they 
need to be is patient,” Miliefsky says.

For better protection against those cyber criminals out to do harm, Miliefsky 
says insurance companies should:

• Train their staffs. Those employees sitting at their computers each day are 
a company’s first line of defense. If they click on an attachment or a link 
in the wrong email, they have essentially unlocked the front door. Employees 
should be made aware of the dangers and told what do about suspicious email.
• Routinely update their defenses. Outdated technology and outdated security 
software make a company’s computers vulnerable to attack. It’s important that 
insurance companies periodically review their IT operations to make sure what 
worked last year still provides the needed security.
• Enforce better password management policies. Employees often aren’t creative 
enough with their passwords, making it easier for cyber criminals to work their 
way in. In setting a password, employees should use any unique characters they 
can think of, such as a dollar sign ($) or an exclamation mark (!) or replace 
a letter “O” with a 0 (zero). Employees also should be directed to change their 
passwords often. 
• Be prepared for the worst. It’s essential to have a backup and recovery plan 
in case data is lost or corrupted. That plan should be tested frequently.

“Because of their unique position, insurance companies also should make sure 
that their cybersecurity policy holders are taking these steps to protect themselves 
as well,” Miliefsky says. “This is definitely a situation where an ounce of 
cyber prevention is worth a pound of cure.”

About Gary S. Miliefsky

Gary S. Miliefsky is founder of SnoopWall Inc. (www.snoopwall.com), a cutting 
edge counter-intelligence technology company offering free consumer-based software 
to secure personal data on cell-phones and tablets, while generating revenues 
helping banks and government agencies secure their networks. He has been active 
in the INFOSEC arena, as the Executive Producer of Cyber Defense Magazine and 
a regular contributor to Hakin9 Magazine.

If you would like to run the above article, please feel free to do so. I can 
also provide images to accompany it. If you’re interested in interviewing Gary 
Miliefsky, let me know and I’ll gladly work out the details. 

Brittany Thomas
Print Campaign Manager 
News and Experts
3748 Turman Loop #101
Wesley Chapel, FL 33544
Tel: 727-443-7115, Extension 221
www.newsandexperts.com

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