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Daimler Establishes its Own Warranty Insurer: Mercedes-Benz Versicherung AG


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Newly established Mercedes-Benz Versicherung AG is going to offer warranty insurance in Germany in 2016

Warranty insurance becoming increasingly important

STUTTGART -- November 25, 2015: The automobiles on Germany’s roads have a steadily longer service life. According to a recent study, it has now risen to nine years on average. However, manufacturers generally only provide warranties for the first two years of a car’s life, as required by law. The older a vehicle gets, the more maintenance and repairs it needs. That’s why warranty insurance policies are becoming more important, because they protect vehicle owners against unforeseeable repair costs for component assemblies such as engines, transmissions and air-conditioning systems. Beginning in early 2016, drivers of cars from Mercedes-Benz and smart will be able to conclude a new vehicle follow-up warranty or a preowned vehicle warranty at dealerships. The insurance coverage will be provided by Mercedes-Benz Versicherung AG. The warranty will provide customers with additional security and it can be extended again and again until a vehicle reaches the tenth year of its service life. The insurance is tied to a specific vehicle and continues even if the owner changes.

“Because warranty products strengthen the ties between customers and dealers, we want to offer such products from our own brand in the future,” says Dr. Ingo Telschow, Chairman of the Executive Committee of Daimler Insurance Services GmbH. “This way, we can ensure that any repairs that become necessary are made with genuine spare parts from Daimler.” Through Mercedes-Benz Versicherung AG, Daimler will operate as a warranty insurer in Germany for the first time. However, Daimler’s insurance business will continue to be controlled worldwide by Daimler Insurance Services.

The warranty insurance will be sold by Mercedes-Benz Bank and also still be brokered by CarGarantie GmbH.

The CEO of the newly established Mercedes-Benz Versicherung AG is Michael Hoffmann, who has worked at Daimler Insurance Services since 2009.