Frost & Sullivan Honors Meritor for Distinguishing itself by Continuously Providing Best-in-Class Remanufactured Brakes
MOUNTAIN VIEW, CA--Oct. 28, 2013: Based on its recent analysis of the remanufactured brakes market, Frost & Sullivan recognizes Meritor with the 2012 North American Frost & Sullivan Award for Product Quality Leadership.
Meritor, which earned the award for its superior focus on quality and performance, has emerged as a leader in the North American remanufactured brakes industry.
Meritor stands out from the crowd for its leading position in providing innovative braking solutions for original equipment manufacturers of trucks and trailers. Leveraging its global production base and supply chain, Meritor has established itself as a leader in brake manufacturing.
"Meritor has demonstrated an ability to understand customers' requirements and develop the best product design that ensures the safety for customers' trucks," said Frost & Sullivan Research Analyst Janardan Damani. "The company aims to engineer safety into every brake system, detail, and control."
The remanufactured brakes market is moving into a stage of growth where there will be increasing focus on quality and performance. Meritor is well suited to shine in such an environment, especially in the OEM truck market, due to its emphasis on continuously burnishing product quality.
The company's intensive innovation and vast domain knowledge enables it to easily meet the individual needs of its diverse customer base. A typical example of its customer-focused innovation is the PlatinumShield™ technology, which extends the brake shoe life by arresting rust-jacking.
The company offers the same level of warranty for both its remanufactured and new products. This is indicative of its faith in its development process, which ensures that the products are validated against test plans. These test plans use simulation and field data to ensure the product is fit for field use and finally, Meritor's application process aligns product design choices with customer demand.
Meritor's proven core management practice helps it procure and integrate cores in the remanufactured aftermarket brake systems. These remanufactured brakes are evaluated on the same criteria as new brakes, using advanced testing equipment in its in-house laboratory. For instance, during the ASTM B-117 salt spray test, the PlatinumShield-coated remanufactured brake shoe had less than 1 percent rust surface compared to competing products. This highlights the company's engineering expertise, which, in turn, builds customer confidence.
"Leveraging its global production base and supply chain, Meritor has established itself as the leader in brake manufacturing," concluded Damani.
Based on the aforementioned criteria, Frost & Sullivan is proud to present the 2012 North American Product Quality Leadership Award in Remanufactured Brakes to Meritor. Each year, Frost & Sullivan presents this award to the company that has demonstrated outstanding product quality in terms of performance, reliability, design, usability and perceived value.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.