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Chrysler Recalls Nearly a Million Cars Because of Head Restraint Problems


Chrysler Group has announced a major recall of almost 500,000 cars due to issues they found with the active head-restraints.

Special to The Auto Channel, July 5, 2013: Chrysler Group, in a press release, said that several makes and models are being recalled based on a "potentially faulty microcontroller (that) entered the supply chain after the 2011 earthquake and tsunami in Japan caused a worldwide microcontroller shortage."

The active-head restraints are designed to help prevent neck injuries during high impact accidents. They are made to automatically move forward during certain rear-impacts.

Chrysler will replace the component or upgrade system software as needed for its customers at no charge. The makes and models affected include: 2011-2013 Chrysler Sebring, 200 and Dodge Avenger midsize cars; 2011-2013 Jeep Liberty SUVs and 2011-2012 Dodge Nitro SUVs.

The recall will affect 442,000 U.S. vehicles; 25,000 in Canada; 10,000 in Mexico; and 12,000 more around the world.

Chrysler Group will notify their customers. Cusomters with concerns can call the the following number: 1-800-853-1403