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Hertz: Committed To Rental Car Safety


recall

PARK RIDGE, NJ--Oct. 12, 2012:  The Hertz Corporation today announced that its U.S. car rental fleet does not include any of the Toyota vehicles subject to the recently announced safety recall related to power-window switches.  The company said its corporate rental fleet vehicles are currently from the 2011, 2012, and 2013 Model Years.  All of the recalled vehicles are from model years prior to 2010.

"The vehicles in the Hertz car rental fleet are from the current and most recent model years, and typically avoid the maintenance and repair issues consumers may encounter with older cars," commented Hertz Chairman and Chief Executive Officer, Mark P. Frissora.  "Our emphasis on clean, safe and newer cars results in higher levels of customer confidence that their rental experience will be trouble-free.  Whenever a vehicle in our fleet is subject to a safety recall, it is taken out of the fleet immediately not rented again until it has been repaired."

It is Hertz's policy not to rent or sell a recalled vehicle until it is repaired. In January, Hertz was the first rental car company to reach an agreement with Consumers for Auto Reliability and Safety (CARS) that mirrors the proposed federal legislation announced on September 27, 2012.  The legislation, which is consistent with existing Hertz policy, prohibits recalled rental vehicles from being rented until they've been repaired, and also permits rental companies to continue managing the recall and repair process.