Toyota Vehicles Dominate J.D. Power and Associates 2012 Vehicle Dependability Study
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FYI: Toyota Buyer's Guide
FYI: Lexus Buyer's Guide
FYI: Scion Buyer's Guide
TORRANCE, CA--February 15, 2012: Eight Lexus, Toyota, and Scion models captured segment awards in the 2012 J.D. Power and Associates Vehicle Dependability Study, a performance equal to all other vehicle brands combined and more than twice as many as the runner-up nameplate.
The study also found:
- Lexus is the number one nameplate improving by 23 fewer problems/100;
- Toyota is the highest ranked non-premium nameplate and tied for third place overall, improving by 18 fewer problems/100; and
- Scion achieves its highest ever position at fifth place, jumping up 17 positions and improving by 55 fewer problems/100.
"We are extremely pleased that not only did we win awards in eight of the 14 model segments, but that in two segments we finished one-two and made the podium in 12 segments overall", said Jim Lentz, President and Chief Operating Officer Toyota Motor Sales, U.S.A., Inc.
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2012 Vehicle Dependability Study performers by segment |
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Segment |
Ranking |
Model |
Problems/100 |
|
Sub-Compact Car |
1 |
Toyota Yaris |
97 |
|
2 |
Scion xD |
113 |
|
|
Compact Car |
1 |
Toyota Prius |
80 |
|
2 |
Toyota Corolla |
93 |
|
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Compact Crossover SUV |
3 |
Toyota RAV4 |
121 |
|
Compact Multi-Purpose Vehicle |
1 |
Scion xB |
100 |
|
Compact Sporty Car |
1 |
Scion tC |
123 |
|
Entry Premium Car |
1 |
Lexus ES350 |
81 |
|
Midsize Car |
3 |
Toyota Camry |
105 |
|
Midsize Crossover SUV |
3 |
Toyota Highlander |
111 |
|
Midsize Van |
1 |
Toyota Sienna |
123 |
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Midsize Premium Crossover SUV |
1 |
Lexus RX350 |
85 |
|
Large Premium Car* |
1 |
Lexus LS460 |
72 |
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Large Car |
2 |
Toyota Avalon |
100 |
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Large Pick Up |
1 |
Toyota Tundra |
108 |
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Lexus Nameplate |
1 |
|
86 |
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Toyota Nameplate |
3 (tie) |
|
104 |
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Scion |
5 |
|
111 |
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Premium Brands Industry Average |
129 |
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Non-Premium Brands Industry Average |
144 |
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*The Premium Car segment is not represented in the 2012 VDS due to the small sample size for the segment. |
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Additional examples of Toyota's commitment to the highest standards for quality, safety, reliability and retained value include:
- Lexus was the highest ranking nameplate in the industry in the 2011 J.D. Power Initial Quality Study and earned more segment awards than any other premium brand.
- The Lexus IS won the entry premium car segment in the 2011 J.D. Power and Associates Automotive Performance, Execution and Layout (APEAL) Study.
- Toyota and Lexus won 11 awards -- more than half the 21 total awards -- in IntelliChoice.com's Best Overall Values of the Year.
- Fifteen Toyota, Lexus and Scion vehicles were named 2012 "Top Safety Picks" by the Insurance Institute for Highway Safety, more than any other automaker. The 2012 models are: Toyota Avalon, Camry, Corolla, Highlander, Prius, Prius v, Sienna, Tundra Crew Cab, Venza, and Yaris; Lexus CT 200h and RX, and Scion tC, xB, and xD.
- The 2012 Camry, Camry Hybrid, Prius, and Scion tC earned five stars for Overall safety from the National Highway Traffic Safety Administration (NHTSA), the highest rating possible.