NADA University to Hold Unique General Manager Seminar Featuring its Industry-leading Partner Trainers
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NADA University to Hold Unique General Manager Seminar
Featuring its Industry-leading Partner Trainers
McLean, VA --September 20, 2011: NADA University, the education and training arm of the National Automobile Dealers Association (NADA), will hold an unprecedented week-long integrated seminar for dealership general managers and aspiring GMs, instructed by NADA U's Partner trainers focusing on their areas of expertise.
Scheduled for October 24-28, at NADA Headquarters in McLean, VA, the seminar -- General Manager Power Pack -- will cover primary operations of the dealership from the GM's perspective. GMs will learn how to most effectively oversee and lead change in each dealership area by gaining a clear understanding of what metrics to track, what questions to ask, the performance standards to expect, and much more.
"We're bringing in a collection of industry giants to make this the most information-packed seminar for general managers ever offered in one place," said Marilynn Youngs, senior director of NADA University. "This is an absolute 'can't-miss' opportunity for any GM looking to improve dealership performance and profitability."
The seminar features NADA U Partner trainers and topic areas on the following schedule:
· Jeff Sacks, president of Jeff Sacks & Associates, Mon., Oct. 24, 1-5 pm - Will show GMs how to set the vision, build the culture and develop the staff for customer retention and stronger financial performance, with a focus on better teamwork and results tracking.
· Jeff Cowan, president of Jeff Cowan's Pro Talk, Inc, Tues., Oct. 25, 7:30 am-noon - Will demonstrate how to establish a selling system and winning culture in fixed operations, with a focus on presenting repair needs to the customer, improving customer satisfaction and retention, and impacting overall profitability.
· Jared Hamilton, founder and CEO of Drivingsales.com, Tues., Oct. 25, 1:30-5pm - Will explain how to maximize closing rates and gross profits using the internet and measurable social media strategies, incorporating proven tactics that are working for top-performing dealers.
· Grant Cardone, CEO of Cardone Training Technologies, Wed. Oct. 26, 7:30 am-noon - Will share his five-step selling process to shorten it and make it easier for the sales team to execute in today's world of fast-moving information and technologies, leading to better closing ratios and higher customer satisfaction.
· Ron Reahard, president, Reahard & Associates, Wed. Oct. 26, 1:30-5 pm - Will show how to conduct a seamless sales and F&I process to dramatically increase ROI in F&I by adding real value to the customer experience, with a focus on evaluating the repayment risk management and vehicle protection options for both in-person or online purchases.
· Alan Ram, president, ProActive Training Solutions, Thurs. Oct. 27, 7:30 am-noon - Will demonstrate how to increase both individual and dealership productivity through the use of the phone, internet and client-based management, highlighting processes that dealerships can implement to drive traffic immediately.
· Don Reed, CEO, DealerPro Training, Thurs. Oct. 27, 1:30-5 pm - Will guide GMs on how to develop a business plan for 100% service absorption, focusing on improving parts and labor margins, selling more service appointments, increasing hours sold per retail repair order and using a marketing planner to increase owner retention.
To conclude the week, Jim Dance, NADA U Academy guest instructor and president of Walter Strayer Company, on Fri. Oct. 28, 7:30 am-noon, will provide practical ideas for implementing the ideas and changes presented in the previous sessions, leading to a better ability to identify the critical areas to focus on, predict what drives employee behavior and how to navigate it more effectively, and create a winning strategy for implementing organizational change without disrupting productivity.
GMs interested in signing up for the seminar or learning more about additional sessions being scheduled should call 800-557-6232 or sign in to NADA University to register through the NADA U Store for the October seminar.
ABOUT NADA UNIVERSITY: NADA University equips dealers and their teams to get results - with the right knowledge, information, coaching, and resources to develop both skills and confidence. ACADEMY - Leadership development programs for current and future dealership operators and automotive entrepreneurs. LEARNING HUB - Employee and manager training solutions -- courses, classes, workshops and webinars -- by leading automotive experts, with an all-new online platform enabling your staff to train at their convenience and pace. 20 GROUP - Consultant-led performance improvement fueled by a group of non-competing peers eager to share their experience and learn from yours. RESOURCE TOOLBOX - Valuable member benefits, including Driven management guide publications, MarketINSIGHT mini-webinars, NADAPerks monthly tips and tools, and key market data - all complimentary resources you'll find only in NADA U's online library.