Media Announcement: DuPont Performance Coatings Partners with The Body Shop @ for Future Lean Curriculum Development

                        DuPont Performance Coatings Partners with The Body 
Shop @ 
for Future Lean Curriculum Development 

        WILMINGTON, Del., Sept. 14, 2010 – DuPont Performance Coatings 
(DPC) announces it is partnering with The Body Shop @, the industry’s 
leading experts on “lean�?? collision repair.  The agreement between the 
parties covers the sharing of The Body Shop @’s proven Star-Link Collision 
Repair System, a Kaizen centered “lean�?? business model that was developed 
by John Sweigart and Brad Sullivan over the past 12 years.  The model is 
currently practiced in all of The Body Shop @’s Pittsburgh and New Jersey 
locations, as well as in several other independent repair shops in the 
United States and Canada.  DPC is partnering with The Body Shop @ to offer 
a refined version of the model to DPC body shops.
        The Body Shop @ operates a customer focused group of collision 
repair centers with plans to continue rapid expansion over the coming 
years.  Sweigart and Sullivan created the Star-Link Collision Repair 
Network, made up exclusively of repairers who are truly committed to 
genuine improvement through Kaizen. This group exists to promote to the 
customer a substantially better offering, and to work together through 
shared learning for the sake of a better collision repair industry. 
        “We realized very quickly that DuPont Performance Coatings shared 
our vision,�?? said John Sweigart, CEO – The Body Shop @. “We effectively 
help existing repairers create genuine improvement using a lean model and 
the answer is not just in the application of lean tools and courses, but 
through a hands-on, ‘learn by doing’ approach.  The key to transform 
repairer operations is to focus on teaching, learning and problem 
solving.�?? 
        “DPC chose to partner with The Body Shop @ because of the 
organizations companywide commitment to process improvement and the 
ability to practice it internally and transfer it to others.  We visited 
The Body Shop @ locations 6 times in 12 months and significant process 
improvement occurred between each visit,�?? said Steve Trapp, manager – 
DuPont Collision Services Development.  “The Body Shop @ practices what 
they preach, they are continuously improving.  Our customers will learn a 
lot from John Sweigart and the Star-link team.�?? 
        DPC will offer courses at NACE, SEMA and other events featuring 
the learning from exposure to The Body Shop @.



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