AAA Approved Auto Repair Shops Quality Service Award Winners -- Southern California
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LOS ANGELES - January 26, 2010: Fifty-four Southland vehicle repair shops have earned the Automobile Club of Southern California's AAA Approved Auto Repair coveted Quality Service Award for customer satisfaction and service quality.
The Quality Service Award honorees were selected from nearly 650 AAA Approved Auto Repair facilities in Southern California, which are independent businesses regularly inspected by the Auto Club. To receive an award, a repair shop has to meet extremely stringent Auto Club standards for a consecutive two-year period: no more than one complaint from an Auto Club member, a minimum 99 percent customer satisfaction rating during two consecutive annual surveys and no facility deficiencies during either of the Auto Club's detailed annual shop inspections or the bimonthly shop reviews.
"Automobiles are technologically challenging to repair and maintain," said the AAA Approved Auto Repair Program Manager Michael Hoshaw. "We are pleased to acknowledge the ongoing dedication and effort necessary to provide exemplary customer service to motorists. These repair shops exceeded our program's strict requirements."
Thirteen Quality Service Award winners are located in Orange County, and another 13 winners are in the San Diego area. Horsman Automotive, Santee, and Good Guys Automotive, Yorba Linda, lead the list with 7 Quality Service Awards earned by their repair facility, followed by Karco Specialties in Orange with 6. The rest of the winners are spread across many Southern California communities, including Burbank, Long Beach, Norwalk, Ontario and Santa Monica.
For a free copy of the Directory of AAA Approved Auto Repair Facilities, stop by the nearest Auto Club office, call (800) 713-0003, or click on www.AAA.com
Auto Club AAR Quality Service Award Winners
Facility Name City Award Years
About Service Automotive Escondido 4
Accurate Auto Repair Mission Viejo 3
Airport Auto Repair Oxnard 1
All Car Specialist Ontario 2
Allen Olds/Cad/GMC Truck Laguna Niguel 1
Auto Precision Vista 5
Automotive Instincts, Inc. Northridge 2
Brian Wood Automotive Glendora 4
BVA, Inc. Santa Monica 2
Boulevard Buick/Pontiac/GMC Signal Hill 1
Cabe Bros Toyota Long Beach 1
Chuck Mercier's Union 76 Burbank 1
Classic Auto Repair Los Angeles 1
De Lillo Chevrolet/Geo Huntington Beach 1
Diamond Honda City of Industry 1
Doctor J Huntington Beach 3
Euclid Valero Ontario 2
European Automotive Center Poway 1
Fox Auto Care Santa Ana 1
Gomora Auto Service, Inc. Van Nuys 1
Good Guys Automotive Yorba Linda 7
Grand Mobil Diamond Bar 1
Hardin Buick Pontiac GMC Anaheim 1
Hontech Automotive San Diego 5
Horsman Automotive Santee 7
Jax Auto Brea 3
Jesse's Pit Stop Glendora 1
John's Automotive Care San Diego 2
Karco Specialties Orange 6
Karsten Imports Sherman Oaks 1
Ken Daniels Automotive Glendale 3
Morris Automotive Santa Monica 1
North County Import Specialist Vista 1
Norwalk Toyota Norwalk 1
Okimoto's Auto Center Norwalk 4
Osborn's Automotive Redondo Beach 2
Ostrom Chevrolet Montebello 1
Pacific Auto Service San Diego 2
Palmer Tire & Auto Repair Los Angeles 1
Perry's Auto Parts & Service Lompoc 1
Poway Transmission Corp. Poway 1
R&S Automotive Newhall 1
Robert's Auto Service San Diego 4
San Diego Volvo San Diego 1
Shadetree Automotive San Clemente 2
South Bay Ford Hawthorne 1
Stellar Performance Yucca Valley 1
Sunrise Automotive Westminster 1
Tom's Master Mechanics San Diego 3
Toyota El Cajon El Cajon 3
Toyota Escondido Escondido 1
Toyota Pasadena/Scion Pasadena Pasadena 1
Tustin Lexus Tustin 2
White Automotive La Habra 1