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AAA Approved Auto Repair Shops Quality Service Award Winners -- Southern California


LOS ANGELES - January 26, 2010: Fifty-four Southland vehicle repair shops have earned the Automobile Club of Southern California's AAA Approved Auto Repair coveted Quality Service Award for customer satisfaction and service quality.

The Quality Service Award honorees were selected from nearly 650 AAA Approved Auto Repair facilities in Southern California, which are independent businesses regularly inspected by the Auto Club. To receive an award, a repair shop has to meet extremely stringent Auto Club standards for a consecutive two-year period: no more than one complaint from an Auto Club member, a minimum 99 percent customer satisfaction rating during two consecutive annual surveys and no facility deficiencies during either of the Auto Club's detailed annual shop inspections or the bimonthly shop reviews.

"Automobiles are technologically challenging to repair and maintain," said the AAA Approved Auto Repair Program Manager Michael Hoshaw. "We are pleased to acknowledge the ongoing dedication and effort necessary to provide exemplary customer service to motorists. These repair shops exceeded our program's strict requirements."

Thirteen Quality Service Award winners are located in Orange County, and another 13 winners are in the San Diego area. Horsman Automotive, Santee, and Good Guys Automotive, Yorba Linda, lead the list with 7 Quality Service Awards earned by their repair facility, followed by Karco Specialties in Orange with 6. The rest of the winners are spread across many Southern California communities, including Burbank, Long Beach, Norwalk, Ontario and Santa Monica.

For a free copy of the Directory of AAA Approved Auto Repair Facilities, stop by the nearest Auto Club office, call (800) 713-0003, or click on

Auto Club AAR Quality Service Award Winners
        Facility Name   City    Award Years
About Service Automotive        Escondido       4
Accurate Auto Repair    Mission Viejo   3
Airport Auto Repair     Oxnard  1
All Car Specialist      Ontario 2
Allen Olds/Cad/GMC Truck        Laguna Niguel   1
Auto Precision  Vista   5
Automotive Instincts, Inc.      Northridge      2
Brian Wood Automotive   Glendora        4
BVA, Inc.       Santa Monica    2
Boulevard Buick/Pontiac/GMC     Signal Hill     1
Cabe Bros Toyota        Long Beach      1
Chuck Mercier's Union 76        Burbank 1
Classic Auto Repair     Los Angeles     1
De Lillo Chevrolet/Geo  Huntington Beach        1
Diamond Honda   City of Industry        1
Doctor J        Huntington Beach        3
Euclid Valero   Ontario 2
European Automotive Center      Poway   1
Fox Auto Care   Santa Ana       1
Gomora Auto Service, Inc.       Van Nuys        1
Good Guys Automotive    Yorba Linda     7
Grand Mobil     Diamond Bar     1
Hardin Buick Pontiac GMC        Anaheim 1
Hontech Automotive      San Diego       5
Horsman Automotive      Santee  7
Jax Auto        Brea    3
Jesse's Pit Stop        Glendora        1
John's Automotive Care  San Diego       2
Karco Specialties       Orange  6
Karsten Imports Sherman Oaks    1
Ken Daniels Automotive  Glendale        3
Morris Automotive       Santa Monica    1
North County Import Specialist  Vista   1
Norwalk Toyota  Norwalk 1
Okimoto's Auto Center   Norwalk 4
Osborn's Automotive     Redondo Beach   2
Ostrom Chevrolet        Montebello      1
Pacific Auto Service    San Diego       2
Palmer Tire & Auto Repair       Los Angeles     1
Perry's Auto Parts & Service    Lompoc  1
Poway Transmission Corp.        Poway   1
R&S Automotive  Newhall 1
Robert's Auto Service   San Diego       4
San Diego Volvo San Diego       1
Shadetree Automotive    San Clemente    2
South Bay Ford  Hawthorne       1
Stellar Performance     Yucca Valley    1
Sunrise Automotive      Westminster     1
Tom's Master Mechanics  San Diego       3
Toyota El Cajon El Cajon        3
Toyota Escondido        Escondido       1
Toyota Pasadena/Scion Pasadena  Pasadena        1
Tustin Lexus    Tustin  2
White Automotive        La Habra        1