Car Spa Selects tw telecom to Provide Advanced Voice, Data and Internet Services to Connect 15 Locations in 5 States
- Multi-year contract includes IP VPN, EIS and Digital Voice Services - Car Spa lauds tw telecom for remaining focused on customer's needs after the sale
DALLAS, Dec. 8 -- tw telecom , a leading provider of managed voice, Internet and data networking solutions for businesses in Dallas and throughout the U.S., today announced that national car care specialist Car Spa has selected the company to provide advanced voice, data and Internet services to Car Spa's 15 locations in California, Texas, Georgia, Virginia and Florida.
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As part of the multi-year agreement with Car Spa, tw telecom will deliver IP VPN, Ethernet Internet Service (EIS) and digital voice services over its own MPLS IP network to Car Spa's 15 locations. The new services will allow Car Spa to connect the company's multiple locations, as well as introduce a more efficient point-of-sale system and offer customers free wireless Internet in its waiting rooms.
"We evaluated a number of providers, but we were extremely impressed by how tw telecom approached our situation," said Tony Schneider, Director of Information Technology at Car Spa. "They studied our existing and future geographic footprint, our growth projections, our current network traffic and our available resources to develop a truly custom-tailored solution that exactly met our needs. It was as if they were an extension of our in-house team because they really learned our business before they suggested any solutions."
Car Spa is a premium, full-service car care specialist that offers wash and detail services, quick lube services, state emissions testing, windshield chip repair and fuel sales. The company's environmentally friendly reverse-osmosis water reclamation system helps conserve water and helps Car Spa use less water on average than people who wash their cars at home.
"Car Spa is setting a new standard in car care, delivering an experience designed for customer comfort, quick processing time, uncompromised safety, and high-quality results," said Will Sears, vice president and general manager for tw telecom's Dallas market. "We're pleased that our services match Car Spa's level of customer service, and that we can help Car Spa deliver an even better experience to its customers."
tw telecom connects more commercial buildings to its fiber network than any other competitive communications provider. In fact, it has the third highest market share of retail Ethernet ports in service. With its own metro fiber networks and one of the ten most interconnected IP backbones in the world, tw telecom has the national capability, robust product portfolio and national/local customer care teams to support mission critical enterprise applications and to deliver the industry's most sought after customer experience.
About tw telecom
tw telecom holdings inc., a unit of tw telecom inc., headquartered in Littleton, Colo., provides managed network services, specializing in Ethernet and transport data networking, Internet access, local and long distance voice, VoIP, VPN and security, to enterprise organizations and communications services companies throughout the U.S., and globally. As a leading provider of integrated and converged network solutions, tw telecom delivers customers overall economic value, quality, service, and improved business productivity. Please visit www.twtelecom.com for more information.
About Car Spa
Car Spa is a national retailer that builds and operates high-quality car care supercenters. Our facilities typically offer a full-service or exterior soft cloth car wash, car detailing, quick lube services, a gasoline filling station, and a convenience store. For more information, visit www.carspa.net.
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