Pilkington North America Sales Team to begin Promoting the American Auto Glass Alliance, Inc.

New Alliance to Increase Business for the Automotive Glass Industry

COLUMBUS, Ohio, Nov. 5 -- Pilkington North America announces an agreement with American Auto Glass Alliance (AAGA).

The AAGA's innovative communications technologies provide 24/7 services assuring greater market penetration and market share within any given market. Pilkington's participation assures that these resources are available to all independent glass shops regardless of the shops' current resources.

  "Pilkington prides itself on delivering:

  --  Total Reliability
  --  OEM Quality
  --  Best in Class Service
  --  Innovation in products, service & economics
  --  Total competitiveness package
  --  Professional behavior & management

  --  First to market product offering

And we look forward to working with the AAGA to bring incremental work into our key customers' shops. Our sales staff will be the point of contact for more information regarding this fantastic service," states Bill George Director of Marketing for AGR North America.

AAGA President Stuart Weatherman remarked that "This is a time unlike any other in the history of the auto glass industry. The internet and interactive web sites have changed buyers forever. Glass shops can no longer count on traditional customers shopping from 8-5. To be effective today, we must all maximize our marketing dollars by responding to customers around the clock 365 days a year. The AAGA schedules an average of two jobs for alliance member shops after hours daily. Most shop owners are unaware of what they are losing to their competition after hours. Who is responding to the after hour's opportunities for my shop? Who is winning these jobs? This must be a concern for any resourceful glass shop owner today for it may be measure of the survivor in today's environment."

The AAGA program for independent shops is a bold step in changing the way independent glass retailers do business. Through the various AAGA services, members will have the ability to compete effectively with the larger regional and national consolidators. AAGA services include:

  --  Remote Outsource Services including 24/7 call center and CSI
      follow-up;
  --  Internet-based Point-of-Sale (POS)
  --  Marketing and Advertising programs

  --  And other programs that provide cost savings to AAGA clients

AAGA program details can be found by visiting their website at www.americanautoglassalliance.com or by calling them at 888-274-4814.

Pilkington North America can be found by visiting their website at www.pilkington.com