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Mitchell Launches First Shop Workspace for Repair Shops

Mitchell
Launches New Product Category into Collision Repair Market
Mitchell RepairCenter(TM)offers
the first Shop Workspace solution for repair shops; a new class of collision
software that includes free, downloadable modules for the entire repair market
San Diego, CA - November 3rd 2009 - Mitchell
International, Inc., a leading provider of information, workflow and
performance management solutions to the Collision Repair and Property &
Casualty claims industries, today announced the launch of Mitchell
RepairCenter, the industry's first Shop Workspace. Building on the strength of its
market leading
business management systems, repair information content, and customer
satisfaction services functionality, Mitchell RepairCenter represents the first
of a new class of software solutions - the
Shop Workspace - that will transform how repair shops run their business
for years to come. The Mitchell RepairCenter
takes collision repair software solutions far beyond current offerings, giving shops
the ability to manage the repair, the
customer, and the business, all from within their own personalized workspace.
Collision repairers are invited to design their own Shop Workspace firsthand at
Mitchell's Booth #N3087 during NACE at the Mandalay
Bay Convention
Center in Las Vegas
from November 5th-7th or visit www.mitchell.com for more details.
Mitchell RepairCenter
enables shops to manage their business their way and dramatically improves how
the collision repair industry purchases and puts software to work in their shop.
Shops of all sizes will build their own Workspace by selecting from over 30 comprehensive
modules that span the three key areas upon which great shops focus: the
repair, the customer, and the business.
"We truly believe
every shop will benefit significantly from Mitchell RepairCenter, so as a part
of this exciting new release we are announcing that we will offer Mitchell RepairCenter
QuickStart free of charge to the market. Beginning December 1st, the
entire collision repair market can download Mitchell RepairCenter QuickStart for
free and immediately put it to work for their shop," says Jason Bertellotti, Mitchell's
Vice President of
Repair Solutions.
Mitchell RepairCenter QuickStart will deliver immediate value
to shops through RC Statusing (track
and communicate repair status to customers and partners), RC TechAdvisor (detailed
repair procedures for GM, Chrysler, and
Ford), RC Customer Experience Management
(access to advanced CSI reporting),
and RC Estimating Integration (automated
Repair Order generation from all major estimating solutions). Mitchell RepairCenter
QuickStart can be
downloaded by any collision repair shop at no charge starting on December 1st
by visiting www.mitchellrepaircenter.com.

Mitchell RepairCenter
creates the complete, customer-focused, repair order centric shop. With
functionality within the following areas of operation -- Opportunity Tracking and
Follow-Up, Financial
Management, Customer Experience Management, Repair Procedures Management, Imaging
and Paperless Office, Production Management, Parts Management, Labor Control and
 Estimating - Mitchell RepairCenter
keeps shops focused on exceeding their customers' expectations. Mitchell
RepairCenter sets new standards for collision repair shops, not only by
offering an overall repair-centric solution, but by delivering an industry
first: a Shop Workspace that gives all collision repair shops real product
choice and reduces overall cost of ownership.
About Mitchell RepairCenter
Mitchell RepairCenter
equips repair shops to control and manage day-to-day operations from a single Workspace
location. Mitchell RepairCenter's repair and opportunity management
capabilities help close more business, identify bottlenecks and improve
productivity to maximize the number of jobs shops can profitably handle at any
given time. Its integrated accounting modules help to improve cash flow and
track parts purchasing and credit, while key performance indicators roll up
into dashboard viewing for easy, real-time analysis.
Mitchell RepairCenter
is a shop's single, integrated
access point for the critical repair procedure data that technicians need to
overcome unique repair challenges posed by today's complex vehicle designs, in
a safe and efficient manner.
"Mitchell
continues to drive technology innovation within the collision repair market to help
shops reach their maximum performance. Guided by our core philosophy - It's Your
 Shop. It's Your Workspace(TM)-
the Mitchell RepairCenter will redefine how shops manage their business for
years to come," says Bertellotti.
RepairCenter Images:
Mitchell RepairCenter(TM) provides at-a-glance coverage on all key shop activities
and KPI reporting [http://www2.marketwire.com/mw/mmframe?prid=554520&attachid=1104787]
Mitchell RepairCenter(TM) TechAdvisor improves technician efficiency with instant
repair know-how  [http://rs6.net/tn.jsp?et=1102802712086&s=611&e=001GfqmJ-57FHMEUqfT5g-E5ghQpOnpZFpu3Hs0JBrNYSDuBZOW2TyH2ws5RVnN6mrSih4DwEv9UiRHq1x7UD4UxgoNEgxUC4ARLbNCQtAfPWnC06oHvbtTmY6Uu0fzbxOG9BmOcoexITYePCEoUoobVwKpOir88557LyepoZeaZJo0K6-qMxhQ4g==]
Mitchell RepairCenter(TM) CEM: Built upon 20 years of leadership in customer satisfaction
indexing (CSI) and research [http://www2.marketwire.com/mw/mmframe?prid=554520&attachid=1104790]
Mitchell RepairCenter WorkSpace-On-the-Go: Repair Status reporting to customers 
and shop teams [http://rs6.net/tn.jsp?et=1102802712086&s=611&e=001GfqmJ-57FHM3oUkEJZH97GUqn47V_12Vt79gXtWUqwn0lCuoah6spwCTK7PNm7h7PM_M2JCZAXyWzJSA3Sx-v07BX938IJbWqct55PN91hzDqNVxz4nI-FAzH3u2B34cNLcv89uSO9cQ3sxxrbgehXxRoqoHE4Pmsq1qBzAjvku8bVzWIi3vqw==]
About
Mitchell International, Inc.
Mitchell
International (www.mitchell.com) is a
leading provider of information and workflow solutions to the Automotive
Collision Repair and Property & Casualty Insurance Claims industries. The
company's comprehensive solution portfolio streamlines the entire auto physical
damage, bodily injury and workers' compensation claims processes. Mitchell
enables millions of electronic transactions between more than 30,000 business
partners each month to enhance partner productivity, profitability, and
customer satisfaction.
###

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