CustomerLink Recognized for Innovation and Job Creation

ROSEVILLE, Calif.--CUSTOMERLINK SYSTEMS has been recognized as a New California 100 Innovative Business by Golden Capital Network and Hamilton Lane. Recipients are selected based on criterion involving innovation, entrepreneurship, and workforce competitiveness in California from a field of more than 400 nominees. This year’s ceremony was conducted at the New California 100 Conference held at Sacramento’s Sheraton Grand Hotel where CustomerLink’s CEO, Mark Hockridge, attended to receive the honor.

New California 100 Business Innovator recognition is given to market-leading technology companies selected for the uniqueness of their ideas, competitive advantages, and their impact on jobs and the economy in California. “These innovators are powerful job-creating machines,” said Jon Gregory, CEO/President of Golden Capital Network. “We believe innovation and entrepreneurship are the drivers of economic growth in California and these Innovation All-Stars are models for our state.”

CustomerLink Systems won recognition this year by delivering Customer Retention and Loyalty services to the automotive service and repair industry with a degree of excellence that allowed the company to continue to grow despite the downturn in the economy. CustomerLink's Customer Relationship Management (CRM) system reminds vehicle owners of future service intervals, provides coupons, surveys, or thank you cards on behalf of their service provider. These services allow automotive service shops to increase customer count, retain their customer base, and generate greater profits automatically, freeing up time for service providers to focus on other areas of their business. CustomerLink’s continuing success in CRM earned them recognition as one of this year’s New California 100 Business Innovator recipients.

The recognition is given by Golden Capital Network and Hamilton Lane. Golden Capital Network leads by stimulating economic vitality through early stage private equity investment, connecting innovative entrepreneurs, active investors, service providers, and policymakers to share the insights, risks, and rewards of innovative collaboration. Their purpose is to facilitate entrepreneur and investor networks to provide capital, expertise, and resources for building world-class companies. Golden Capital Network provides communities with the capabilities to maximize the value of their own social capital networks for accelerating their homegrown entrepreneurs. Since 1999, Golden Capital Network's 1,000+ alumni companies have raised more than $1.3 billion in capital. Golden Capital Network alumni companies include NovaBay Pharma (IPO); InterVideo (IPO), StubHub (acquired by Ebay), Security Focus (acquired by Symantec); PowerSchool (acquired by Apple); MaxPreps (acquired by CBS), Meridian Systems (acquired by Trimble), and Hanson Information Technology (acquired by Information Global Systems).

Hamilton Lane is an independent financial institution that provides discretionary and non-discretionary private equity asset management services to sophisticated investors worldwide. Founded in 1991, Hamilton Lane has grown to over 110 employees, with over $94 billion in total assets under management and supervision including over $12 billion of assets under management for managed accounts. Hamilton Lane clients include a number of the world’s largest institutional investors, as well as many mid-sized and smaller institutions.

If you would like to know more about CustomerLink or the award, or would like an interview with CustomerLink CEO, Mark Hockridge, contact Joe Gibson at 888-942-5448 ext.177 or via email at jgibson@customerlink.com.

Contact: Joe Gibson
CustomerLink Systems
1376 Lead Hill Blvd., Suite 150
Roseville, CA 95661
888-942-5448
jgibson@customerlink.com
www.customerlink.com