Chrysler Group LLC is First Automaker to Provide Digital Owners' Manuals
- For all 2010 model-year Chrysler, Jeep(R) and Dodge vehicles, automaker will provide a consolidated, customer-friendly user guide and DVD - Digital move to save 930 tons of paper, the equivalent of 20,000 trees annually
AUBURN HILLS, Mich., Sept. 21 -- New Chrysler, Jeep and Dodge vehicle owners will soon have room to put gloves in their glove boxes instead of 4-pound owners' manuals.
Chrysler Group LLC is the first automaker to provide digital owners' manuals for its complete lineup of 2010 model-year vehicles. The switch will save 930 tons of paper, or the equivalent of 20,000 trees on an annual basis.
Traditional owners' manuals may be longer than 500 pages and weigh nearly 4 pounds. Beginning next month, each new 2010 Chrysler, Jeep and Dodge vehicle will come with a comprehensive DVD and a full-color printed user guide - most between 60-80 pages - that highlights commonly needed information.
"As vehicles have increased in complexity, so has the size of traditional owners' manuals," said Pietro Gorlier, President and CEO - Mopar Service, Parts and Customer Care, Chrysler Group LLC. "With this new approach, we are making it much more convenient for customers to find the information they seek."
The DVD includes the owners' manual, vehicle and tire warranty information, navigation and entertainment system guides, as well as information on 24-hour towing assistance. Video tutorials also are available for commonly used features, such as folding down a Jeep Wrangler soft-top, operating the video entertainment system and setting electronic speed control. In addition, owners may search by topic rather than sifting through a 500-page book.
The printed user guide includes photos and diagrams allowing customers to quickly find assistance for emergency situations, such as changing tires, jump-starting a battery or assessing warning lights. The printed guide also covers basic operating procedures for temperature control, windshield wipers, seat adjustment and navigation systems.
Customers requiring a traditional printed manual may obtain one by contacting their dealer or calling customer service.
About Chrysler Group LLC
Chrysler Group LLC, formed in 2009 from a global strategic alliance with Fiat Group, produces Chrysler, Jeep, Dodge and Mopar brand vehicles and products. With the resources, technology and worldwide distribution network required to compete effectively on a global scale, the alliance builds on Chrysler's culture of innovation - first established by Walter P. Chrysler in 1925 - and Fiat's complementary technology. Headquartered in Auburn Hills, Mich., Chrysler Group LLC's product lineup features some of the world's most recognizable vehicles, including the Chrysler Town & Country, Jeep Wrangler and Dodge Ram. Fiat will contribute world-class technology, platforms and powertrains for small- and medium-sized cars, allowing Chrysler Group LLC to offer an expanded product line including environmentally friendly vehicles.