MOC1 Solutions & MyDealerLot Announce Integrated Wireless Service Advisor with RFID Technology
ROSWELL, Ga.--MOC1 Solutions and MyDealerLot announce the release of an integrated solution for the service drive which combines MyDealerLot’s innovative automated RFID customer recognition technology (Service Drive Concierge – ‘SDC’) with MOC1 Solutions Wireless Service AdvisorTM.
The integrated solution allows customer vehicles to be instantly associated to MyDealerLot’s passive RFID tag allowing automated customer recognition and messaging to staff and customers. MOC1’s Wireless Service Advisor enables a mobile check-in of the customer and automated retrieval of the repair order for faster customer processing.
“SDC has always been about the very simple concept of knowing the exact moment a service customer pulls into the service drive. This automated customer arrival capture can enable numerous processes such as the automated retrieval of the repair order using MOC1 Solution’s innovative tablet solution for mobile check-in,” said MyDealerLot Founder and President George Cresto.
Dave Waco, President of MOC1 Solutions agrees; “The integration of MyDealerLot’s RFID technology with our Wireless Service AdvisorTM Solution truly takes customer service to an entirely new level. Service customers enjoy the personal touch and appreciate the prompt and accurate process that the technologies deploy.”
About MyDealerLot
MyDealerLot provides innovative Inventory Management and Service Drive Management solutions using RFID / RTLS technologies specifically developed for the unique needs of the automotive market. MyDealerLot’s Service Drive Concierge provides automated customer welcoming, process tracking, and messaging enabling greater efficiency and client interaction personalization.
In April 2009, MyDealerLot received a finalist award in Automotive News’s 2009 PACE award for innovation in automotive. Visit www.mydealerlot.com or call 1-888-MDL-RFID (1-888-635-7343) for more information.
About MOC1 Solutions
MOC1 Solutions was founded in 2005 and was incubated in MOC Products until June 2006 when the company spun out as an independent private entity. MOC1 Solutions is located in Glendora, CA and offers a software application called the Wireless Service Advisor™ (WSA™) which is a proprietary software used by dealership service departments to write Repair Orders. WSA™ runs on a wireless tablet PC and leverages WLAN to use information from the Dealer Management System (DMS) server. Visit www.moc1solutions.com or call 1-877-606-6588 for more information.