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Nissan Dealership Awarded Top Accolade for Second Year Running


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MAPLE CROSS, UNITED KINGDOM – July 17, 2009: Nissan dealer, J Edgar & Son of Frizington, Cumbria has been awarded the coveted title of Best UK Dealership for Customer Service in the 2009 Nissan Global Nissan Sales and Service Way (NSSW) Awards.

The Rowrah Nissan dealership is the only UK dealership to win one of the annual NSSW (Nissan Sales and Service Way) awards, the highest accolade for dealers.

Even more remarkably, this year is the second time the dealership has won the award, with J Edgar & Son also receiving the award in 2008.

In a formal presentation at the dealership on Rowrah Road, Steve McLennan, Nissan Network Development & Quality Director, and Michael Auliar, Nissan Network Development Manager presented the award trophy to Jason Edgar, General Manager of J Edgar & Son.

Accompanying the trophy was a congratulatory letter from the Nissan President and CEO Mr Carlos Ghosn.

The Global NSSW award is based on the trust of customers, high levels of customer satisfaction, outstanding customer handling and an attractive retail environment. The award scheme is designed to recognise top-performing dealers who excel in these areas, while running a profitable business.

The team at J Edgar & Son are extremely proud to have won the highly acclaimed award, as only a handful of Nissan dealers around the world receive the honour annually.

Steve McLennan, Nissan Network Development & Quality Director, said: “It is an outstanding achievement for a dealership to receive such a prestigious award for two years running. J Edgar & Son is a top-performing dealership that excels in the Nissan Sales and Service Way (NSSW) - the standards and activities that we use to promote the values of Nissan.”

Jason Edgar, General Manager of J Edgar & Son said: “It’s an honour to receive this level of recognition and especially for the dealership to win the award for a second time.

“I am extremely proud of my team who consistently strive to provide our valued, loyal customers with the best possible service, and winning this award not just once, but twice, really demonstrates this. It is this high standard of customer service which has become our trademark during our eighty years plus in business.”