TK Carsites Appoints Barbie Turner as Director of Customer Service

ORANGE, Calif., March 4 -- TK Carsites, an award winning marketing and technology company, just announced the appointment of Barbie Turner as Director of Customer Service. With the recent introduction of new products for dealer clients, TK Carsites saw an increase in call volume to their support center. To expedite service they are boosting efforts to insure that each inbound call is handled quickly and professionally.

Richard Valenta, CEO of TK Carsites said, "Barbie's 19 years of auto industry experience including her five years as the head of Customer Service for a top tier automotive vendor prepares her for the many challenges in managing a support team during these tough market conditions." Richard continued, "Our dealers are looking to maximize the services we provide to reach each potential prospect in the market, and they often call our support team for assistance. We want to make sure we get them accurate information quickly to help them maintain a competitive advantage. This is where Barbie's experience will prove to be invaluable."

In addition to her automotive customer service experience, Barbie knows the inner workings of the dealership world. In Nashville, she provided consulting services to boost the sales efficiency of an Internet department at one of the top dealer groups. Prior to her retail automotive career Barbie worked at Liberty National Bank where she coordinated auto dealer originated loans and leases.

Philip Sahyoun, the Chief Technology Officer shared, "Barbie's vast knowledge of different segments in the automotive industry provides great insights into the issues dealers often have online. As more dealers discover the 'Power of 5' website product being offered by TK Carsites and how it drives more traffic through its targeted search engine optimization program, customer service becomes a very important component of the overall offering."

It's no secret that auto sales have slowed down. Every auto retailer is looking to leverage their websites to drive more traffic into their dealerships and the TK Carsites solution has proven to be one that works very well for auto retailers.

About TK Carsites, Inc.

TK Carsites, Inc. is a marketing and technology services company providing online solutions to automotive retailers. Currently they offer their 1,000+ automotive dealer clients consumer friendly websites, email and search engine marketing programs plus numerous interactive and rich media campaigns and lead generating tools. www.tkcarsites.com