CarMax Named to Training Magazine’s Top 125
RICHMOND, Va.--CarMax, Inc. , the nation’s largest retailer of used cars, has been named for the second consecutive year to Training magazine’s Training Top 125. CarMax came in this year at number fifty-seven. The company made its debut on the prestigious list last year.
Training magazine, the training industry’s premiere publication, annually selects 125 organizations that excel at associate development. These companies are chosen based on criteria such as best training practices, evaluation methods and outstanding training initiatives.
“Developing our associates and creating an environment where everyone can reach their professional goals remains a priority,” said Tom Folliard, president and chief executive officer of CarMax. “We continue to expand and improve existing training programs and look for ways to build a better company by investing in our associates.”
Responsibility for training is shared throughout the organization, with many programs delivered by front-line managers who are certified facilitators. Among CarMax’s most comprehensive training programs:
- Extensive Sales Training that combines traditional classroom and practical training with peer mentoring
- An intensive management program called BASE Camp that includes hands-on activities combined with real-world application exercises that provide individuals an opportunity to work as a member of a cross-functional team
- Culture of Integrity Training, which ensures that all CarMax associates understand the importance of maintaining the highest ethical standards
The average CarMax associate completed a minimum of 13 online or classroom courses in the past 12 months, averaging 86 hours of training per associate. At the core of CarMax’s training capabilities is KMX University, a platform that helped the company to deliver more than 250,000 individual training events last year. Associates can view position development plans, launch online courses, register for classroom training, print self-paced training workbooks, take exams that automatically register course completions, and review their own personal training histories.
About CarMax
CarMax, a FORTUNE 500 company, and one of the FORTUNE 2009 “100 Best Companies to Work For,” is the nation's largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 99 used car superstores in 46 markets. The CarMax consumer offer provides our customers the opportunity to shop for vehicles the way they shop for items at other national retailers, and it is structured around four customer benefits: low, no-haggle prices; a broad selection; high quality vehicles; and a customer-friendly sales process. During the fiscal year ended February 29, 2008, we retailed 377,244 used cars and sold 222,406 wholesale vehicles at our in-store auctions. For more information, access the CarMax website at http://www.carmax.com.