4CS Appoints Marubeni Information Systems to Distribute Its Best of Breed Warranty Life Cycle Management Software in Japan
EAST MOLINE, Ill., Jan. 7, 2008 -- 4CS, Inc., a leading provider of intelligent warranty software applications, announced today that Marubeni Information Systems, a Systems Integrator and Solution Provider of the Marubeni Group, one of the top 5 Japanese trading and investment houses, has been appointed as a Distributor of 4CS iWarranty product solutions in Japan.
Philip Cunningham, 4CS Vice President of Marketing remarked, " ... through this new relationship we have the opportunity to offer our warranty lifecycle management solutions to an entirely new market, expanding our reach far beyond our shores. We are very pleased to offer iWarranty products to Japan through a company with such an excellent reputation. Marubeni Group is well known as a quality and innovative company group. We considered quite a few options and feel confident that Marubeni Group will meet with great success in this new venture."
Marubeni Information Systems will start distribution of the 4CS warranty Life Cycle Management Software Package; "iWarranty" from January 10, 2008 and Mr. Toru Watanabe, General Manager of Marubeni Information Systems states "With iWarranty, we are not just adding another line of products to our business -- we are partnering with a company that has been and will continue to be ahead of the field with warranty software solutions."
The partnership is founded on a number of synergies that provide the basis for both companies to grow their business. Ralf Moller, Vice President Europe & APAC of 4CS states: "Japan is the most important market for us in Asia, not just because of its size, but also due to the large number of global company Head Quarters that make and influence decisions which impact operations around the world. It has one of the largest, and arguably the most successful, automotive industry in the world. Marubeni has a great reputation in Japan, and their experience working with manufacturers means they are well respected in our target industries. We are very excited about the opportunities and expect this partnership to be a great success."
iWarranty intelligent software provides a comprehensive, process-driven solution for managing the complete life cycle of warranty across the entire service chain. Focus is on the proactive use of failure/claim data assuring that the right information is delivered, in a timely manner, to the right people. By addressing product registration, claims processing and payment, parts returns, supplier recovery, service contracts, and the improved visibility of information, users of iWarranty have the tools and processes to help reduce risk and costs related to warranty. Recognized for our virtually seamless integration of product modules and applications iWarranty represents 4CS's on-going commitment to providing the world's leading warranty management solution.
About 4CS
4CS is a leading provider of warranty software solutions. 4CS iWarranty software helps reduce the warranty cost of the products by improving the quality and reliability of the products, sharing the cost and information with suppliers and business partners along with automating the warranty management processes. The iWarranty product directly connects manufacturers, suppliers, dealers, partners and customers in a service network. It optimizes the entire warranty cycle through the integration of the following applications: Claim Submittal, Claim Processing, Claim Review & Payment, Parts Return, Supplier Warranty, Purchased Warranty, Warranty Analytics, and Warranty Center .
About Marubeni Information Systems
Marubeni Information Systems, part of the Marubeni Group, was formed on 1st October 2007 from a merger of two major Marubeni Group IT solutions providers; Marubeni Solutions and Marubeni Information Systems. The president is Mr. Kiyoshi Yoshimitsu and its Headquarters are at: 3-12-18, Shibuya, Shibuya-ku, Tokyo, Japan. Marubeni Information Solutions provides a full range of IT lifecycle solutions for major industries, with a focus on cutting-edge technologies in computing, networking, and information systems, including;
-- Introduction, development and customization of advanced technologies -- Consulting services -- Sales and rental of computer systems, software, and hardware -- System planning, design, and development -- System integration -- Data center service -- Customer support URL: http://www.marubeni-sys.com/