Aon Unit Valley Oak Systems to Deliver Claims Management Technology to Motor Vehicle Accident Indemnification Corp
The iVOS(R) 'One-System' Claims Management and Bill Review Solution Will Automate and Streamline New York Uninjured Motorist Claims
SAN RAMON, Calif., Oct. 25 -- Valley Oak Systems, Inc., a unit of Aon Corporation and a leading provider of insurance technology solutions, today announced that the Motor Vehicle Accident Indemnification Corporation (MVAIC) has selected Valley Oak's iVOS system as its "one-system" claims management and bill review solution. MVAIC is a non-profit organization in the state of New York that pays bodily injury damages and no-fault benefits to qualified victims of motor vehicle accidents caused by uninsured motorists.
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The iVOS claims system offers a wide array of system capabilities to assist adjusters in processing claims, including diary, scheduling, document imaging, workflow management, and automation tools. The system can be customized to meet an organization's specific claims-management needs. Clients choose the modules essential to service their unique workflow, processes and business objectives.
"Two years ago, we attempted to automate our claims process," said Jeff Rubinton, president and chief executive officer of MVAIC. "Unfortunately, our existing legacy system didn't have contemporary claims-handling capabilities, such as workflow or business rules automation. We looked at several products and decided iVOS was the best claims system to meet our business needs. The system's business rules enable easy configuration to re-design workflow, and its outsourced bill review services are seamlessly integrated with the iVOS software, so we will have more efficiency and consistency throughout the medical bill review process."
"MVAIC is dedicated to responding to the innocent victims of uninsured accidents with prompt assistance and compassion," said Randy Wheeler, CEO of Valley Oak Systems. "With iVOS, they now have the technological infrastructure to optimize operations and transactional costs."
Among the efficiencies offered by iVOS:
-- A one-system platform that provides robust claims management
capabilities and comprehensive bill review features and services;
-- Browser-based technology native to the Internet, which eliminates the
need for middleware and allows updates to occur at the server-level,
rather than individual workstations;
-- Advanced tools -- such as Claim Mail, Sticky Note, and Guest Link
technology -- enable adjusters to increase paperless workflow and
streamline communication;
-- Powerful, easy-to-configure business rules automate workflow; business
users simply use drop-down menus and checkboxes, rather than having to
program code.
About Motor Vehicle Accident Indemnification Corporation
MVAIC is a non-profit organization created by the New York State legislature to pay bodily injury damages and no fault benefits to "qualified" victims of motor vehicle accidents caused by uninsured motorists. The organization is not a part of the government and does not receive tax dollars. Instead, the organization's funding comes from assessments levied on motor vehicle liability insurers operating in the state of New York. Assessments are based on the insurers' respective premium writings in the state.
About Valley Oak Systems, Inc.
Founded in 1994, Valley Oak Systems (http://www.valleyoak.com/), a unit of Aon Corporation , provides high quality software that enables clients to achieve outstanding efficiency and performance in insurance administration, including claims management, medical bill review, policy administration, case management, billing and events. Due to its client-focused approach, Valley Oak Systems has established itself as an industry leader in insurance solutions, and its comprehensive iVOS system was recognized for its business impact with the 2006 IASA Technology Achievement Award.
About Aon
Aon Corporation is the leading global provider of risk management services, insurance and reinsurance brokerage, human capital and management consulting, and specialty insurance underwriting. Through its 43,000 professionals worldwide, Aon readily delivers distinctive client value via innovative and effective risk management and workforce productivity solutions. Our industry-leading global resources, technical expertise and industry knowledge are delivered locally through more than 500 offices in more than 120 countries. Aon was ranked by A.M. Best as the number one global insurance brokerage in 2007 based on brokerage revenues, and voted best insurance intermediary, best reinsurance intermediary, and best employee benefits consulting firm in 2007 by the readers of Business Insurance. For more information on Aon, log onto http://www.aon.com/.
Media Contact: Cynthia Chow Valley Oak Systems 925-242-4600 cchow@valleyoak.comPhoto: http://www.newscom.com/cgi-bin/prnh/20041215/CGW049LOGO
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