Chrysler Financial Lease Customers to Receive Personalized Web Services Powered by ChannelNet

MILL VALLEY, Calif.--ChannelNet and Chrysler Financial announced today new, personalized Web services for Chrysler Financial lease customers through chryslerfinancial.com. The Web services powered by ChannelNet, place Chrysler Financial customers in the driver’s seat by enabling them to initiate and manage the lease turn-in process when and where it is most convenient for them.

Upon login, Chrysler Financial lease customers are presented with a personalized Web experience based on their lease maturity date.

“Chrysler Financial is committed to creating positive and exceptional experiences for our customers,” said Eckart Klumpp, Vice President – Remarketing for Chrysler Financial. “We are thrilled to introduce Web services for lease customers that help guide them through the lease vehicle turn-in process in a manner that is hassle-free and simple. This is just another way Chrysler Financial succeeds in our objective to provide a best-in-class lease-end process.”

According to ChannelNet CEO, Paula Tompkins, “Our partnership with Chrysler Financial has yielded a customer-focused end-of-term solution. They have taken tailoring the customer experience and self-service capability, through innovative technology, to a new level.”

Some unique features include the ability for customers to contact their dealership, perform a self-inspection on the vehicle, calculate any excess mileage costs, request pay-off information, extend lease terms and request new vehicle information. Every step is intended to help customers continue their positive relationship with their dealer, Chrysler and Chrysler Financial.

About ChannelNet

For 22 years ChannelNet has been the market leader in deploying interactive software solutions to market products and services for large multinational companies that sell through multiple sales channels, including brick and mortar. ChannelNet is a full-service company providing turnkey solutions for client’s global corporations, including Hunter Douglas, Motorola, BMW, Ford Motor Company, California Closets, General Motors, College Pro Painter, VW, Audi, Hallmark, Hewlett Packard, and more. ChannelNet’s solutions include interconnected corporate, brand and sales channel websites, personalized micro-sites, guided selling tools, and communications portals. For further information go to www.channelnet.com.