Chrysler Financial Redesigns the Customer Lease Turn-In Process

FARMINGTON HILLS, Mich., July 30, 2007 -- Chrysler Financial announced today a completely redesigned lease turn-in process to drive showroom traffic and new vehicle sales. The enhancements will simplify the vehicle turn-in inspection process, providing the customer a smooth transition into their next vehicle.

The process redesign includes a 20-point billing inspection conducted at the time of vehicle turn-in at the dealership. This inspection produces an immediate calculation of any excess wear and use charges, which coupled with the generation of an odometer statement results in final billing. Additionally, customers will have the option to pay with a credit card to close their account.

"The new process ensures a best-in-class lease turn-in experience for Chrysler Financial customers by providing services that make the turn-in process quicker and easier," said Eckart Klumpp, Vice President -- Remarketing for Chrysler Financial.

With the redesign, customers will also have access to interactive tools on chryslerfinancial.com 24/7 that make preparing to turn-in their leased vehicle to the dealership even easier, including:

  -- Information on how to use the Credit Card Test(R) to determine
     vehicle damage that is covered with no charge
  -- An inspection report customers can pre-fill, before visiting a
     dealership, to determine damages for which they may be responsible
  -- Names and phones numbers of the customer's local dealership Lease
     Loyalty Coordinators

The redesigned process began rolling out to Chrysler, Jeep(R) and Dodge dealerships in May and the nationwide launch is expected to be completed by November 2007.