The Auto Channel
The Largest Independent Automotive Research Resource
The Largest Independent Automotive Research Resource
Official Website of the New Car Buyer

Olathe Toyota to Celebrate Grand Re-Opening of Newly Renovated Toyota-Scion Dealership

New 46,000-square-foot state-of-the-art facility focuses on customer service

OLATHE, Kan., May 16 -- Olathe Toyota-Scion will celebrate the grand re-opening of its newly renovated $5.5 million dealership in Olathe, Kan., located at 685 North Rawhide Road, near I-35 and Sante Fe today at 5 p.m. The newly renovated 46,000-square-foot state-of-the-art facility employs 83 associates and, sitting on a footprint of nearly eight acres, is nearly twice the size of its original dealership.

The newly renovated facility features roughly 10,000 square feet of main showroom space and includes: a grand customer showroom; a waiting area; office space; a new air-conditioned service garage and customer write-up area that spans another 30,000 square feet; and also, a 6,000-square-foot parts department.

"Olathe Toyota's main focus is customer service and everything we have done to our facility will enhance it," said Kenny Thomas, president of Olathe Toyota-Scion.

Expanding the service department from 14 to 37 stalls along with the expansion of the customer write-up area, and the installation of air-conditioning throughout its service areas are only a few ways Olathe Toyota-Scion has enhanced both efficiency and its customer friendliness.

"We've added a car wash and built a new showroom which includes a customer lounge with wireless internet access, and an automated coffee station," said Thomas. "We've also added four work stations for customers to use, and a 54- inch high definition cable television for their viewing pleasure."

Olathe Toyota first opened its doors to the public on Nov. 1, 1994, as a Toyota dealer development store. After becoming the top Toyota dealer by volume in the Kansas City region in 1996, Thomas bought full ownership from Toyota in 1997.

"It has been a great 13 years for Olathe Toyota," said Thomas. "With the new additions to this beautiful facility, I am confident that we have raised the bar on customer service to a level not yet achieved by any dealership in the Kansas City metro area," he continued. "The customer is our number one priority, and I believe that our newly renovated dealership is solid confirmation of our dedication to our customers and community," he added.