Leading Tire Service Network TCI Tire Centers Selects CyberShift's Workforce Management Solutions

- Subsidiary of Michelin North America Automates Time Management to Support Complex Workforce -

PARSIPPANY, N.J., Jan. 23 -- CyberShift, a leading provider of global workforce management and expense management software and services, today announced that TCI Tire Centers, LLC has selected the company's Workforce Management 3G(TM) suite of products as its new workforce management system. TCI Tire Centers is a wholly-owned subsidiary of Michelin Tires North America, Inc. and one of the country's leading tire service networks specializing in commercial truck tire sales and service solutions, the manufacture of custom-mold and pre-mold truck retreads with the quality and process standards established by Michelin Retread Technologies(R) and the distribution of passenger and light truck tires to independent tire retailers.

With more than 128 locations in 39 states and 2,500 employees, Duncan, S.C.-based TCI Tire Centers needed to reduce payroll preparation time by implementing an automated system to efficiently deploy, accurately schedule and compensate their diverse workforce. CyberShift's Web-based Workforce Management 3G suite of products will provide TCI Tire Centers with a cost- effective, comprehensive solution that dramatically reduces up-front costs, scales easily with business requirements and accelerates time-to-benefit.

"We needed to fully automate the coordination of scheduling and payroll to meet the requirements of our diverse retail, distribution and emergency services network of employees spread throughout the country. Ultimately, this project will be the backbone of a company-wide initiative to automate our workforce management processes," explained Jody Distad, controller, TCI Tire Centers.

CyberShift's Workforce Management 3G suite of products features time and attendance, labor management, employee scheduling, employer and manager self- service and related workforce management solutions. Delivered as a hosted application, CyberShift's product suite can easily scale to meet the changing needs of an organization and seamlessly integrate with other business-critical applications to achieve improved efficiencies and rapid time-to-benefit.

Robert E. Farina, CEO, CyberShift, said, "Today's service-oriented organizations continue to search for ways to control labor costs while increasing employee productivity and customer satisfaction. We are delighted that one of the country's leading tire service networks, TCI Tire Centers, has turned to CyberShift for their workforce management automation."

About TCI:

Headquartered in Duncan, S.C., TCI is a wholly-owned subsidiary of Michelin Tires North America, Inc., specializing in commercial truck tire sales and service solutions, as well as wholesale distribution of passenger and light truck tires. TCI supports its truck and earthmover customers from its 113 commercial locations with a fleet of 700 equipped service vehicles. The company also operates 15 state-of-the-art Michelin Retread Technologies(R) (MRT) plants in 11 states. The company employs more than 2,500 in 39 states. Visit TCI online at http://www.tirecenters.com/.

About CyberShift:

CyberShift, Inc. is a leading provider of workforce management and expense management software and services focused on helping midsize to large, complex organizations improve organizational performance and profitability by optimizing and managing the deployment of their people. Through an integrated suite of applications including time and attendance, advanced scheduling and reporting analytics, companies can more effectively plan, manage and deploy their workforces, reduce costs and improve processes across business operations. CyberShift offers advanced technology, multi-faceted functionality, flexible deployment options and extensive expertise in the field of workforce management. CyberShift's innovative solutions have been awarded U.S. and Canadian patents. To learn more, http://www.cybershift.com/.

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