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National Car Rental to Roll out Self-Service Check in Kiosks; New Touch Screen Kiosks Speeds Check in Time


TULSA, Okla., Nov. 14, 2006 -- The best car rental company for frequent business travelers just became more convenient for all travelers. National Car Rental announced today it will roll out new touch-screen kiosks at rental locations throughout the United States. The new system cuts check in time by about 50 percent when compared to average counter check in times.

The kiosk roll out comes after successful testing by customers in Dallas, Las Vegas and Jacksonville, Fla.

"The rental counter is typically pretty fast, using the kiosk is faster and the fastest way to rent from National will always be the Emerald Club," said Jerry Dow, National's chief marketing officer. "This is the next best thing to the Emerald Club and customers love it."

The Emerald Club allows customers with information on file to bypass the counter, choose their own car, and get an e-receipt upon return. For those not in the Club, this new touch- screen kiosk allows any customer with a valid driver's license, major credit card and an existing reservation to bypass the rental counter and check in directly at the kiosk. After a customer agrees to the terms and conditions, a receipt-sized rental agreement is printed from the kiosk and the customer is directed to his or her rental car on the lot. At the exit booth, the customer simply shows the booth agent his or her rental agreement and driver's license and then drives away.

The kiosk also allows the customer to review rental information, upgrade to a larger car class, add additional drivers, and purchase option items such as GPS units Liability Damage Waiver (LDW), and Pre Pay Gasoline.

By next summer, National expects to have more than 70 rental locations outfitted with the new touch-screen kiosks. Besides the test markets, the first locations to roll out this month are Orlando, Detroit, Denver and Los Angeles. Boston, Philadelphia, Houston, St. Louis, Dallas, Miami, San Francisco, Atlanta and New York will all have kiosks by March.

With the kiosks and its Emerald Club service, National makes it easy for its customers to bypass the counter or kiosk completely. "It is up to the customer to choose fast or faster service from National," Dow said.

" will always be the best place for business people to make a rental reservation. That's where customers will find simple ways to get their cars fast and easy, and they will never incur a booking fee," said Dow.

About National

National Car Rental is one of the world's largest rental car companies. The company uses technology and customer service to serve the daily rental needs of the frequent business traveler by offering speed, convenience and choice in their rental process. National has locations throughout the United States, Canada, Mexico, Europe, the Caribbean, Latin America, Asia, the Pacific Rim, Africa, the Middle East and Australia. For more information about Alamo, log on to . The National Car Rental brand is operated by Vanguard Car Rental USA Inc.