AutoRevenue Offers New Automated Declined Service Reminder Email Program; Lets Auto Dealers Email Customers Who Decline Recommended Service
LEE, Mass.--Aug. 9, 2006--@utoRevenue(TM), the leading permission-based marketing company in the automotive industry, announced today that the company has a new email service that automobile dealers can use to send emails to their customers who decline recommended service maintenance or repairs.@utoRevenue will now automatically send email reminders to dealership customers who declined service recommended by the dealership during their last visit to the dealership's service department.
"Dealer service departments often discover additional needs when a customer brings his vehicle in for routine maintenance or repair," said John M. Miller, @utoRevenue Founder and General Manager. "Yet, many customers opt not to have those services performed at that time because of time constraints or financial reasons."
"This new Declined Service Reminder e-mail program will generate even more business than already created by our other marketing programs," said Miller, "because dealerships now have a way to automatically remind those customers about the services they declined. By using @utoRevenue's automatic reminders, dealerships can drive more customers back into their dealership service departments, which ultimately means happier customers and more work for the service department."
@utoRevenue's Declined Service Reminders are automatically sent from the dealership 45 days after the service visit when the customer declined service. The emails are personalized, identifying the make and model of the customer's vehicle, the declined repair and the date of the service visit when the customer was notified of the repair need. The email reminders also contain the phone number to the dealership's service department and a click-on link that lets customers schedule their own appointments for the repairs.
"This automated email program uses information recorded in a dealer's management system to generate the declined service reminders," said Miller. "Instead of dealership personnel wasting time looking through service reports to write one-on-one emails or calling customers, @utoRevenue handles all that work behind the scenes automatically, saving dealerships time and money as well as giving them another revenue generating opportunity."
About @utoRevenue(www.autorevenue.com)
@utoRevenue(TM), a Trader Publishing Company, is based in Lee, Ma. John M. Miller, Founder and General Manager, has extensive experience in the auto industry as an executive for COIN Financial Systems, Ultimate Prospecting Systems, Reynolds and Reynolds and KeyTrak. @utoRevenue offers a complete line of e-CRM services including email, email collection, direct mail, voice messaging, e-newsletters, database cleansing and online real time appointment scheduling. @utoRevenue products include @utoMatch, @utoDirect, @utoVoice, @utoEnews, @utoCleanse and @utoScheduler.