Luxury Institute Survey: Ultra-High Net Worth Consumers Rate Rolls Royce, Maybach and Bentley Top Ultra-Luxury Autos in 2006
![]() 2006 Maybach(Shown) |
Brands rated (alphabetical order) are: Aston Martin, Bentley, BMW, Ferrari, Lamborghini, Maserati, Maybach, Mercedes, Porsche, and Rolls Royce. A national sample of 500 wealthy consumers was surveyed online. Respondents must have a minimum gross annual household income of $200,000 and net worth (incl. equity in home) of $5,000,000. Survey results are weighted to match the demographic and net worth profile of the same audience according to the latest Survey of Consumer Finances from the Federal Reserve.
Ultra-high net worth consumer survey comments on Rolls Royce include:
-- "Historically, the Rolls is probably at, or near, the top of the luxury automobiles, making the statement that "I have arrived!"
-- "I feel the Rolls Royce is the most well built and prestigious vehicle in the world today."
-- "I have NEVER heard a complaint from the MANY owners I know. That is not true of ANY of the other brands."
"There is absolutely no better marketing tool for companies and consumers than objective and independent, empirical, peer-based reviews of luxury goods and services brands," said Milton Pedraza, CEO of the Luxury Institute. "In our best practices surveys, the wealthy tell us that what they want most is for luxury firms to 'Wow' them with the fundamentals of a great experience in areas such as problem resolution policies that favor the customer, allowing calling customers to speak to a person, and empowering front-line employees to make decisions that help serve their customers."
"Too many luxury firms are looking to 'Wow' the client with extraordinary, but fleeting, gimmicks. First and foremost, the wealthy want these firms to simply execute the fundamentals of each customer experience extraordinarily well. Consumers have spoken and Rolls Royce is the ultra-luxury brand they recommend to their peers most often. No amount of advertising or marketing can compete with the voice of the independent ratings of high net worth consumers," said Pedraza.
About the Luxury Institute
The Luxury Institute is the uniquely independent and objective research institution that is the trusted and respected voice of the high net worth consumer. The Institute provides a portfolio of proprietary publications and research that guides and educates high net-worth individuals and the companies that cater to them on leading edge trends, high net worth consumer rankings and ratings of luxury brands, and best practices. Publications include the monthly Wealth Report, the Luxury Brand Status Index surveys, the Luxury Best Practices surveys and the Luxury Consumer Experience Index surveys. To reach the Luxury institute, please call 646-792-2669 or go to www.luxuryinstitute.com.