Unhappy Used Car Buyer Driven to Write
This letter is to advise you that I plan on writing to every news source I
can find, every Internet News Portal, and every newspaper to advise them how
your company treats customers. If Ford claims that they have no affiliation
with this organization, they should make sure the Ford name is removed from this
place of business.
On June 20, 2006, I purchased a 2003 Ford Explorer Limited Edition from Bill
Williams of Springfield Ford at 50 Baltimore Pike, Springfield, PA.
While my wife, my child and myself were looking at the vehicles on this lot,
I saw the Explorer and checked it. However, I did not want to purchase this
vehicle because the tires were bald. I stated this to Bill, and he said, “We
can put new tires on it if you want!�??
I think the asking price was $14,500.
After he said this, I decided to take the truck for a ride. We left that
night, and decided it was too much. A half hour later, Bill called us at home
and said he wanted the sale. The new tires were brought up, and a price of
$12,000.00 was offered.
After my wife and I spoke about it, we decided to buy it. We did, and bought
the truck for $12,000.00. We also traded in my 2000 Ford Ranger, which they
gave me $3500 for. It was 9:30 at night, and the tires had to be ordered. I
never even had the detailing done on this vehicle.
It has been 8 days since our purchase, and the car has been in the shop a
total of 5 days. Both times because the air-conditioner did not work. I had it
at the shop on the second day after purchasing it, and they kept it, saying
they fixed it.
After I picked it back up, I drove it right back an hour later because there
was no change (absolutely) no change in the air-conditioner. This time they
had it from Friday to Monday afternoon.
Today, (Tuesday), I called Bill about the tires. He said he didn’t recall
stating that. Then he said that he did in fact recall saying it, but since
they lost so much money on the sale(Which is BS), they wouldn’t do it. Then,
he went back to saying he never said that.
I may not be able to do anything from a legal standpoint about this because
I stupidly never got anything in writing about the tires, but I can in fact
let every single news portal, and every person I know aware of Ford’s
dealings.
Why in the world would I trade in a truck with newer tires for a truck with
bald tires that wont even pass inspection (barely). I would never have
purchased this vehicle with $800 worth of tires to have to be purchased.
I will never stop emailing this story to everyone. I think Ford did a dirty
trick and if they lied to me, they will lie to others as well.
Robert Hearn
(484) 497-8101
CC: Better Business Bureau, Ford Motor, Philadelphia Inquirer, Philadelphia
Daily News, Philadelphia Daily Times, consumer affairs.com,
_http://www.citizen.org/autosafety/dealerscam/dlr_update/_
(http://www.citizen.org/autosafety/dealerscam/dlr_update/) , _http://fourfree.netfirms.com/_
(http://fourfree.netfirms.com/)
Letters will be sent to Ford Investors as well. Every day 10 complaints will
be submitted to different news portals.
My story is currently listed at the following:
PRESS RELEASE:
_http://www.free-press-release.com/news/200606/1151504779.html_ (http://www.free-press-release.com/news/200606/1151504779.html)
CARS.COM _http://www.cars.com/go/about/us.jsp_
(http://www.cars.com/go/about/us.jsp)
Cars Direct
Auto Web
Car Buying Tips.com
_http://www.carbuyingtips.com/scams.htm_
(http://www.carbuyingtips.com/scams.htm)
FROM CAR BUYING TIPS:
Robert:
How bald are those tires? If you take it to any tire store and have them
measure the tread.
IF it's below legal requirements, you can get the dealer in trouble for
selling illegal tires on the car.
Also, file a complaint on bbb.com, and your state attorney general web site,
and on ripoffreport.com. Be factual in all statements, not emotional.
Jeff Ostroff
CarBuyingTips.com
HouseBuyingTips.com
BridalTips.com
DebtWizards.com
BabyResource.com
ToyAvenue.com
ByTheBooks.com
P.S. What are the Top 10 Car Dealer Scams?
Find out at CarBuyingTips.com CarBuyingTips.com
-----Original Message-----
From: robert hearn [mailto:rih0145@aol.com]
Sent: Wednesday, June 28, 2006 9:58 AM
To: jeff@carbuyingtips.com
Subject: CarBuyingTips.com Question
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