4CS iWarranty Announces Global Expansion

EAST MOLINE, Ill., June 13 -- 4CS, a leading provider of intelligent warranty software applications, today announced further expansion of their global operations and services.

Ashok Kartham, President of 4CS, said, "Most of our customers have global operations and need software and support in many countries in the world. 4CS is fully committed to meet the needs of these customers to provide Warranty and Customer support on their products anywhere in the world."

4CS iWarranty supports Unicode standard to represent multiple languages and is currently available in major languages including French, Spanish, German, Japanese, Chinese, Italian, Swedish and Portuguese. 4CS iWarranty supports multiple currencies and other localization options. Warranty policies and regulations vary throughout the world, and iWarranty enables the customers to set up policies and business rules to meet these varying needs.

4CS' iWarranty customers are able to get 24 X 7 support, and 4CS is currently expanding the service to provide iWarranty on demand. Customers like Mahindra USA are already using application hosting services from 4CS. Ken Emory, Director of Warranty WISE Solutions, states, "Our global delivery model based on best practices helps our customers to implement iWarranty faster and more cost effectively while meeting the diverse needs of our customer base."

Joe O'Reilly, Kubota Tractor Warranty Manager, shares, "We have been using iWarranty for a year now. We have been very pleased with 4CS ongoing support and continued enhancements to meet our ever-changing business needs. Their personnel are warranty savvy. They are not only very responsive to our requests but also offer good alternative solutions which provide us better value than our original request."

Jeff Stewart of Takeuchi had this to say, "Ongoing training and support are critical to any successful software implementation, but we have found 4CS to have one of the best support networks. They have always been available with rapid responses, to answer questions, and provide ongoing training. Because of this we are constantly learning new ways to utilize the system for more functionality eliminating manual processes."

Gene Weber, 4CS Customer Relationship Director, notes, "4CS is always striving to keep our many good customers delighted with our support and the expansion of these services globally further demonstrates our commitment to excellent customer service."

Hari Rao, Program Manager for 4CS Global Operations states, "4CS is building the infrastructure, capabilities and services to meet the needs of the current global economy. 4CS solution center in Hyderabad, India will play a major role in providing implementation, sales and customer support functions for customers in the Asia Pacific region as well as other countries."

About 4CS, Inc.:

4CS is a leading provider of warranty software solutions. 4CS iWarranty software helps reduce the warranty cost of the products significantly by improving the quality and reliability of the products, sharing the cost and information with suppliers and business partners, and automating the warranty management processes.

For more information, visit http://www.4cs.com/ or call 800.709.8773.