MPi Releases ARGIS 3.0 with New Tools to Help Service Managers Improve Vehicle Service Inspection & Sales Process
LAS VEGAS--May 1, 2006--Mobile Productivity, Inc. (MPi), a premier supplier of proprietary diagnostic, repair information and service merchandising solutions to the automotive industry, today announced the upcoming June 1st release of ARGIS 3.0. The latest version of the customized Automotive Repair Guidance Information System (ARGIS(TM)) will include additional up-sell and repair processes and new performance reports for enhanced vehicle inspection management and sales process monitoring.MPi's solution addresses two of the largest challenges facing the automotive industry: the ability to reliably service increasingly complicated vehicles in a cost effective, profitable, and high quality manner, as well as increasing customer pay profits through non-warranty vehicle inspections and repairs. With ARGIS, service advisors and technicians have the ability to increase repair sales by offering customized and detailed vehicle inspections that evaluate the complete "health" of the customer's vehicle. Upon completion of the inspection process, customers receive a full color, detailed but easy to understand report that highlights the "health" status of their vehicle. The report provides complete explanations regarding any repair or maintenance needs, which includes pictures and a detailed cost analysis. The reports are developed to better educate the customer about their vehicle safety.
The new ARGIS 3.0 service manager features include:
-- Package Editor: This existing feature has been enhanced to make customizing inspection and maintenance packages significantly easier and more flexible.
-- Blank Page and Coupon Sections: Dealerships can now add a coupon or a blank page to their customer reports encouraging return customer visits and special notes.
-- Good and Bad Parts Photos Always Available: Photos for good and bad parts are now visible on all customer reports, regardless if it is declined or approved. Service managers will have full use of this visual aid to associate good/bad pictures and explanations with each inspection task. These photos can be displayed with the technician's recommendations in the customer reports to help the customer better understand their vehicle service needs.
-- Up-sell Performance Report: This new report enables service managers to see how many inspections were requested by a Service Advisor (SA), how many inspections were completed by each technician, the number and percentage of Treatment Plans(TM) used by an SA; the number of recommendations available for an SA to use, and the number of items up-sold to a customer.
"At MPi we work closely with our dealers to develop and bring to market the most innovative and technologically advanced profit making solutions. ARGIS helps service department administrators better expand their fixed operation profits, build trustworthiness and customer loyalty. As a result, ARGIS certified service centers are seeing superior vehicle inspection penetration rates and realizing benefits that average $100 to $125 in additional customer gross pay profits per inspection. This represents a substantial increase in revenue per RO," said Les Silver, President and CEO of MPi.
ARGIS enables service departments to increase efficiency and profits by streamlining vehicle diagnostics using a customized repair information system. The system easily walks a technician and service advisor through the diagnosis using OEM data, all supportive wiring diagrams and service information. ARGIS also provides service departments the ability to effectively increase customer pay sales using a customized inspection process, Know Your Vehicle(TM). These detailed inspection processes are proven to deliver a significant return on investment giving service departments the ability to maximize all the revenue that's available to them.
About Mobile Productivity, Inc:
Headquartered in Las Vegas, NV, Mobile Productivity, Inc. is a premier supplier of proprietary diagnostic, repair information and service merchandising solutions to the automotive industry. The company's technology is making a difference in dealerships across the country; providing significant increases in profits, efficiencies and customer loyalty.
For more information call Susan Lovett at (800) 997-1674 x2010, by email at slovett@mpifix.com or visit www.mpifix.com.