Servigistics Recognizes Clients for Service Excellence
First annual strategic service awards presented to seven clients for achieving service excellence
ATLANTA, March 21 -- Servigistics, Inc, the leading provider of service parts management and pricing solutions, today announced the winners of its first-annual "Strategic Service Excellence" Awards, which are given to companies that are successfully using the Servigistics solution to transform their service business and dramatically improve revenue, profitability and customer service levels.
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The Servigistics Strategic Service Excellence Awards are presented to those clients who successfully demonstrate industry excellence in at least one of the following four areas: service innovation, customer commitment management, global service management and service partner management.
The first-annual Strategic Service Excellence Award winners are as follows:
- Service Innovation Excellence: Dell and Honeywell - Customer Commitment Excellence: Avaya and Toshiba Medical Systems - Global Service Excellence: Sun Microsystems - Service Partner Excellence: Volvo AB
These awards were presented at Servigistics EXCHANGE 2006 in San Francisco, the company's fifth annual client conference. The goal of EXCHANGE is to provide an interactive forum for service leaders from around the world to share best practices in after-sale service and service parts management.
"Servigistics is proud to recognize the outstanding achievements of this year's Strategic Service Excellence Award recipients," said Eric Hinkle, Servigistics CEO. "This year's winners stood out among our diverse client base for recognizing the value of strategic service management and establishing best practices in pursuit of world-class performance. These companies are truly raising the bar for the service industry along a number of key dimensions. We congratulate all of our winners and look forward to another successful year."
About Servigistics
Servigistics is the leading provider of service parts management and pricing solutions, and enables companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics clients are 100% referenceable, and include companies such as Agfa, Akibia, Avaya, CNT, DaimlerChrysler, Dainippon Screen, Dell, EMC, Ferrari, GM, Hamilton-Sundstrand, Honeywell, Hyundai, IKON Office Solutions, Infocus, Kia, Maytag, Mazda, Mitsubishi, Motorola, MTD, NACCO Materials Handling Group, Inc. (NMHG), Nihon Unisys, Saab, StorageTek, Subaru, Sun Microsystems, Suzuki, Synstar, Toshiba, Toyota, the United States Postal Service, Volvo, and VW. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in London and Tokyo and sales and service professionals around the world. Please contact Servigistics at 1-888-942-8623 or +1-770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com.
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