Mitsubishi Caterpillar Forklift America Signs on With 4CS iWarranty Implementation

EAST MOLINE, Ill., Feb. 28, 2006 -- 4CS, Inc., a leading provider of intelligent warranty software applications, recently announced Mitsubishi Caterpillar Forklift America (MCFA) as a new customer of its iWarranty software suite. In addition to the iWarranty eClaim, Parts Return and Warranty Analytics/Reporting modules that MCFA acquired earlier this year, 4CS is pleased to announce that MCFA has contracted with 4CS to implement our iWarranty Service Contract module as well.

Kevin Krakora, MCFA Manager of Product Services, noted, "The business objectives leading to the service contract application acquisition included obtaining a best in class tool to expand our extended warranty offerings -- a software tool that is flexible and adjustable allowing us to meet our customers' ever-changing needs." Mr. Krakora commented: "Dealers will benefit because it will be easier for them to include extended warranty in their initial quotation process and eliminate the need to send MCFA a separate check. The flexibility of the iWarranty Service Contracts application will enable us to provide customers more coverage options. We expect this will result in a greater percentage of forklifts being sold with extended warranty. Tying the customer to the dealer's service center longer will have a positive impact on the dealer's service and parts revenue. By staying in touch with the customer, the dealer will have more opportunities to take advantage of additional sales and the profit that comes with it. Customers gain because the majority of their maintenance costs are covered and their satisfaction grows. MCFA service parts sales and profit will grow accordingly with the extended warranty sales and future forklift sales will grow based on that customer satisfaction enhancement."

Gene Weber, 4CS Business Relationship Manager, states, "Obviously we are extremely pleased to see MCFA expand their use of our iWarranty Lifecycle Management software so quickly. MCFA is obviously focused on improving the customer support segment of their business; and we are appreciative of the opportunities to help MCFA make this happen. It is this approach that makes leaders of specific industries. Our robust iWarranty software is the tool these industry leaders and those striving to join them are utilizing. Our core business is customer lifecycle management solutions and we appreciate the opportunity to bring MCFA and others value by delivering solutions their customers will be delighted with."

Mitsubishi Caterpillar Forklift America Inc ("MCFA"), headquartered in Houston, Texas, manufactures Mitsubishi forklift trucks and Cat lift trucks. MCFA is ISO 9001-2000 certified and has obtained compliance certification from the California Air Resources Board (CARB). MCFA is home to more than 900 employees dedicated to becoming the premier producer of superior quality forklifts. MCFA provides a full line of forklifts with complete sales and product support through more than 600 dealer locations throughout the United States, Canada and Latin America.

4CS is a leading provider of warranty software solutions. 4CS iWarranty software helps reduce the warranty cost of the products significantly by improving the quality and reliability of the products, sharing the cost and

information with suppliers and business partners along with automating the warranty management processes.

The iWarranty product directly connects manufacturers, suppliers, dealers, partners and customers in a service network. It optimizes the entire warranty cycle through the integration of the following applications: Claim Submittal, Claim Processing, Claim Review & Payment, Parts Return, Supplier Warranty, Purchased Warranty, Warranty Analytics, and Warranty Center.

For more information, visit http://www.4cs.com/ or call 800.709.8773.