Lear's Seat Quality Improves 6% in Annual J.D. Power and Associates' Seat Quality Report(SM)
SOUTHFIELD, Mich., Feb. 13, 2006 -- Lear Corporation showed a 6% improvement in automotive seat quality based on the J.D. Power and Associates' 2005 Seat Quality Report(SM), an analysis of consumer experiences with the quality, design and features of their automotive seats. Lear's seat quality (as measured by the fewest Things Gone Wrong) was better than the other high-volume manufacturers in North America ranked in the report.
Lear, one of the world's largest automotive interior suppliers, achieved its lowest ever level of Things Gone Wrong in the 2005 Study, with a score of 6.7 problems per 100 vehicles. This represented a 6% improvement over last year's results and a 35% improvement compared with 1999.
"Quality First is our top operating priority," said Bob Rossiter, Lear's chairman and chief executive officer. "We strive to achieve continuous improvement in quality and customer satisfaction levels. We are pleased that our results in the highly acclaimed J.D. Power and Associates Seat Quality Report also show another year of improvement."
The 2005 Seat Quality Report contains consumer evaluations of attributes in 11 (nine seat-related and two seatbelt-related) areas for Things Gone Wrong and 17 (15 seat-related and two seatbelt-related) areas for Things Gone Right based on 115,026 responses from owners of 2005 and 2006 early-release model- year cars and light trucks. The survey provides information on virtually all seat and seatbelt products supplied to automakers.
Lear Corporation is one of the world's largest suppliers of automotive interior systems and components. Lear provides complete seat systems, electronic products and electrical distribution systems and other interior products. With annual net sales of $17.1 billion, Lear ranks #127 among the Fortune 500. The company's world-class products are designed, engineered and manufactured by a diverse team of more than 115,000 employees in 34 countries. Lear's headquarters are in Southfield, Michigan, and Lear is traded on the New York Stock Exchange under the symbol [LEA]. Further information about Lear is available on the Internet at http://www.lear.com/ .
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