Rolls-Royce Names Douglas Cribbes Senior Vice President for Aftermarket and Customer Services
CHANTILLY, Va., Sept. 29 -- Rolls-Royce announced today the appointment of Douglas Cribbes as Senior Vice President for Aftermarket and Customer Services for the company's Corporate and Regional Aircraft business.
Cribbes will be responsible for aftermarket services and will manage the customer relationships for all in-service products for the Corporate and Regional Aircraft business.
Prior to this position, Cribbes was President and General Manager of Texas Aero Engine Services Limited (TAESL), the Rolls-Royce and American Airlines engine overhaul and maintenance joint venture based in Fort Worth, Texas. Previously, Cribbes spent more than 18 years at Rolls-Royce Canada, where he held a number of senior positions including Vice President of Aero Business.
Ian Aitken, President of the Corporate and Regional Aircraft business said: "We are delighted to have Douglas join our team. He brings a tremendous amount of experience within the Rolls-Royce family, in particular in customer service and he will play a key role in ensuring Rolls-Royce retains its leading market position."
Corporate note to editors: 1. Rolls-Royce Corporate and Regional Aircraft unit is headquartered out of Chantilly, Virginia. Rolls-Royce has more than 2,000 corporate jet and regional airline customers to date and boasts a 34% market share by value in the corporate aircraft sector. 2. Rolls-Royce is the leading provider of propulsion system solutions for today's business jets, garnering 34% of the market and provides power to today's smallest, largest, fastest and longest-range business jets, plus a corporate jetliner. This includes aircraft built by Airbus, Bombardier, Cessna, Embraer, Gulfstream, Raytheon and Sino Swearingen. 3. Rolls-Royce portfolio of regional aircraft engines includes: the AE 3007 engine for all Embraer 30-50 seat regional jets, the AE 2100, powering the high-speed Saab 2000 turboprop; the Tay 620/650, powers the Fokker 70 and Fokker 100 handling the 70-100 seat market for 36 airlines, and the Spey turbofan engine on the Gulfstream II and III and Fokker F28 operated by 32 worldwide regional carriers. 4. The provision of aftermarket services, both CorporateCare(R) and TotalCare(TM) is an important part of the Rolls-Royce strategy across all its businesses. Aftermarket service revenues comprised 55 per cent of the company's total sales in 2004. 5. Annual sales total more than $11 billion, of which 55 per cent are services revenues. The order book is nearly $40 billion, which, together with demand for services, provides visibility as to future activity levels.