Shell Provides Consumer Hotlines to Monitor Retail Fuel Price Concerns
HOUSTON, Sept. 2 -- Shell is providing consumers in all 50 states with hotline numbers for consumer protection agencies, so they can report any concerns about price gouging at local stations. Shell does not condone price gouging at the pump and will investigate any reports of such practices. Shell and Motiva have a history of being sensitive to price changes during significant events, such as Hurricane Katrina, and we encourage our wholesalers and dealers also to practice restraint. Consumers who feel a gasoline station is charging a price that is out of line with other stations in a local market should call Shell customer service at 888-467-4355 or contact local government hotlines designed specifically to capture this information. Following are a list of toll-free numbers:
Alabama
State Offices
Consumer Protection Unit
Office of the Attorney General
907-269-5100
County Offices
Office of the Attorney General
334-242-7335
Toll free in AL: 1-800-392-5658
Alaska
State Offices
Consumer Protection Unit
Office of the Attorney General
907-269-5100
Arizona
State Offices
Consumer Protection and Advocacy Section
Office of the Attorney General
602-542-3702
602-542-5763
(Consumer Information and Complaints)
Toll free in AZ: 1-800-352-8431
TDD: 602-542-5002
Consumer Protection
Office of the Attorney General
520-628-6504
Toll free in AZ: 1-800-352-8431
County Offices
Greenlee County Attorney's Office
928-865-4108
Coconino County Attorney's Office
928-779-6518
Pinal County Attorney's Office
520-866-6271
Gila County Attorney's Office
928-425-3231 x 8630
Navajo County Attorney's Office
928-524-4026
Mohave County Attorney's Office
928-753-0719
Santa Cruz County Attorney's Office
520-375-7780
La Paz County Attorney's Office
928-669-6118
Yavapai County Attorney's Office
928-771-3344
Graham County Attorney's Office
Graham County Courthouse
928-428-3620
Apache County Attorney's Office
928-337-7560
Yuma County Attorney's Office
928-329-2270
Arkansas
State Offices
Consumer Protection Division
501-682-2007
501-682-2341 (Consumer Hotline)
Toll free: 1-800-482-8982 Do Not Call Program
Toll free: 1-800-448-3014 Crime Victims Hotline
1-877-866-8225 In State Do Not Call Program (501-682-1334 Local)
TDD: 501-682-6073
consumer@ag.state.ar.us
California
State Offices
Bureau of Automotive Repair
California Department of Consumer Affairs
916-255-4300
Toll free in CA: 800-952-5210
TDD: 916-322-1700
California Department of Consumer Affairs
916-445-1254
916-445-4465
916-445-2643 (Correspondence and Complaint Review Unit)
Toll free in CA: 1-800-952-5210
TDD/TTY: 916-322-1700; TDD/TTY toll free: 1-800-326-2297
dca@dca.ca.gov
Office of the Attorney General
Public Inquiry Unit
916-322-3360
Toll free in CA: 1-800-952-5225
TDD: 916-324-5564
County Offices
Consumer and Environmental Protection Unit
Solano County District Attorney's Office
707-421-6859
707-421-6800
Consumer & Environmental Protection Division
Fresno County District Attorney's Office
559-488-3836
559-488-3156
Los Angeles County Department of Consumer Affairs
213-974-1452
Toll free in L.A. County: 800-593-8222
TDD/TTY: 213-626-0913
Contra Costa County District Attorney's Office
925-646-4620
Consumer Fraud Unit
Stanislaus County District Attorney's Office
209-525-5550
Consumer Affairs Division
Napa County District Attorney's Office
707-253-4059 (Hotline)
Consumer & Environmental Unit
San Mateo County District Attorney's Office
650-363-4651
Consumer Protection Division
Monterey County District Attorney's Office
831-755-5070
San Diego County District Attorney's Office
619-531-4070
Consumer and Environmental Unit
San Francisco County District Attorney's Office
415-551-9595
Consumer Protection Unit
Santa Clara County District Attorney's Office
408-792-2880
Economic Crime Division
Consumer Fraud Department
County Government Center
805-781-5856
Consumer Protection Unit
Marin County District Attorney's Office
415-499-6495
consumer@co.marin.ca.us
Consumer Protection Unit
Santa Barbara County District Attorney's Office
805-568-2300
Division of Consumer Affairs
Santa Cruz County District Attorney's Office
831-454-2050
TDD/TTY: 831-454-2123
dat155@co.santa-cruz.ca.us
Consumer Mediation Section
Ventura County District Attorney's Office
805-654-3110
Consumer/Environmental Protection Unit
Orange County District Attorney's Office
714-347-8706
City Offices
Kern County District Attorney's Office
661-868-2340
dacriminal@co.kern.ca.us
Los Angeles City Attorney's Office
213-978-8070
dkass@atty.lacity.org
Consumer and Environmental Protection Unit
619-533-5600
cepu@sandiego.gov
Santa Monica City Attorney's Office
310-458-8336
Colorado
State Offices
Consumer Protection Division
Colorado Attorney General's Office
303-866-5079
Toll free: 1-800-222-4444
County Offices
El Paso and Teller Counties District Attorney's Office
719-520-6002
davezook@elpasoco.com
Economic Crime Unit
Denver District Attorney's Office
720-913-9179
TDD/TTY: 720-913-9182
Weld County District Attorney's Office
970-356-4010
Pueblo County District Attorney's Office
719-583-6030
Connecticut
State Offices
Department of Consumer Protection
860-713-6050
City Offices
Director of Consumer Protection
City of Middletown
860-344-3491
TDD: 860-344-3521
phil.cacciola@cityofmiddleton.com
Delaware
State Offices
Fraud and Consumer Protection Division
Office of the Attorney General
302-577-8600
Toll free in DE: 1-800-220-5424
TTY: 302-577-6499
Attorney.General@State.DE.US
District of Columbia
District of Columbia Offices
Consumer & Trade Protection Section
Office of the Attorney General for the District of Columbia
202-442-9828
consumercomplaint.occ@dc.gov
Florida
State Offices
Florida Dept. of Agriculture and Consumer Service
850-922-2966
(Toll free in FL only): 1-800-435-7352
Economic Crimes Division
Office of the Attorney General
850-414-3600
Toll free in FL: 1-866-966-7226
TDD toll free: 1-800-955-8771
Multi-State Litigation and Intergovernmental Affairs
Office of the Attorney General
850-414-3300
Toll free in FL: 1-866-966-7226
Regional Offices
Economic Crimes Division
Office of the Attorney General
954-712-4600
Economic Crimes Division
Office of the Attorney General
407-999-5588
Economic Crimes Division
Office of the Attorney General
813-287-7950
Economic Crimes Division
Office of the Attorney General
561-837-5000
County Offices
Pinellas County Office of Consumer Protection
727-464-6200
TDD/TTY: 727-464-6088
Broward County Consumer Affairs Division
954-357-5332
mfandel@broward.org
Dade County Economic Crime Unit
305-547-0671
Miami-Dade County Consumer Services Department
305-375-3677 (Complaint Mediation Center)
consumer@miamidade.gov
Pasco County Consumer Affairs Division
727-847-8106
drjones@pascocountyfl.net
Orange County Consumer Fraud Unit
407-836-2490
fraudhelp@sao9.org
Hillsborough County Consumer Protection Agency
813-903-3430
Palm Beach County Division of Consumer Affairs
561-712-6600
E-mail: consumer@pbcgov.com
Georgia
State Offices
Governor's Office of Consumer Affairs
404-656-3790
Toll free in GA (outside Atlanta area): 1-800-869-1123
Hawaii
State Offices
Office of Consumer Protection
Department of Commerce and Consumer Affairs
808-933-0910
Office of Consumer Protection
Department of Commerce and Consumer Affairs
808-586-2636
Office of Consumer Protection
Dept of Commerce and Consumer Affairs
808-984-8244
Idaho
State Offices
Consumer Protection Unit
Idaho Attorney General's Office
208-334-2424
Toll free in ID: 1-800-432-3545
Illinois
State Offices
Consumer Fraud Bureau
618-529-6400
Toll free in IL: 1-800-243-0607
TTY: 618-529-0607 or toll free in IL: 877-675-9339
ag_consumer@atg.state.il.us
Consumer Fraud Bureau
312-814-3580
Toll free in IL: 1-800-386-5438
TDD: 312-814-3374
E-mail: ag_consumer@atg.state.il.us
Governor's Office of Citizens Assistance
217-782-0244
Toll free in IL: 1-800-642-3112
governor@state.il.us
County Offices
Consumer Fraud Division
Cook County State Attorney's Office
312-603-8700
Consumer Fraud Bureau
Office of the Attorney General
217-782-1090
Toll free in IL: 1-800-243-0618
TTY: 217-785-2771 or toll free in IL: 1-877-844-5461
ag_consumer@atg.state.il.us
City Offices
Chicago Department of Consumer Services
312-744-4006
TDD: 312-744-9385
City of Des Plaines Consumer Protection Office
847-391-5006
Fax: 847-391-5378
Indiana
State Offices
Consumer Protection Division
Office of the Attorney General
317-232-6201
Toll free in IN: 1-800-382-5516
County Offices
317-327-3522
Iowa
State Offices
Consumer Protection Division
Office of the Attorney General
515-281-5926
Toll free in IA: 1-888-777-4590
E-mail: consumer@ag.state.ia.us
Kansas
State Offices
Consumer Protection & Antitrust Division
Office of the Attorney General
785-296-3751
Toll free in KS: 1-800-432-2310
TDD/TTY toll free: 785-291-3767
cprotect@ksag.org
County Offices
Consumer Protection Division
Johnson County District Attorney's Office
Johnson County Courthouse
913-715-3003
Consumer Fraud & Economic Crime Division
Office of the District Attorney
316-383-7921
Toll free in KS: 1-800-432-6878
E-mail: consumer@sedgwick.gov
Kentucky
State Offices
Consumer Protection Division
Office of the Attorney General
502-696-5389
Toll free in KY: 1-888-432-9257
consumerprotection@ag.ky.gov
Consumer Protection Division
Office of the Attorney General
502-425-4825
Louisiana
State Offices
Consumer Protection Section
Office of the Attorney General
Toll free: 1-800-351-4889
County Offices
Jefferson Parish District Attorney
504-368-1020
Maine
State Offices
Office of Consumer Credit Regulation
207-624-8527
Toll free in ME: 1-800-332-8529
TDD/TTY: 207-624-8563
Consumer Protection Division
Office of the Attorney General
207-626-8800
Maryland
State Offices
Consumer Protection Division
Office of the Attorney General
410-528-8662 (Consumer Complaints)
410-576-6550 (Consumer Information)
410-528-1840 (Health Advocacy unit)
TDD: 410-576-6372 (Maryland only)
consumer@oag.state.md.us
Regional Offices
Maryland Attorney Generals' Office
301-791-4780
TDD/TTY: 410-576-6372
Consumer Protection Division
Eastern Shore Branch Office
Office of the Attorney General
410-543-6620
County Offices
410-313-6420
E-mail: shannan@co.ho.md.us
Montgomery County Division of Consumer Affairs
240-777-3636
TDD: 240-777-3679
Massachusetts
State Offices
Executive Office of Consumer Affairs and Business Regulation
617-973-8700 (General Information)
617-973-8787 (Consumer Hotline)
Toll free in MA: 1-888-283-3757
TDD/TTY: 617-973-8790
E-mail: consumer@state.ma.us
Consumer Protection and Antitrust Division
Office of the Attorney General
617-727-8400 (Consumer Hotline)
Southern Massachusetts Division
Office of the Attorney General
508-990-9700
Western Massachusetts Division
Office of the Attorney General
413-784-1240
Central Massachusetts Division
Office of the Attorney General
508-792-7600
County Offices
Franklin County
Northwestern District Attorney's Office
413-774-5102
Janice.garrett@state.ma.us
Consumer Protection Division
North Western District Attorney's Office
413-586-9225
Berkshire County Consumer Advocates, Inc.
413-443-9128
Toll free: 1-800-540-9128 (in Berkshire County only)
Norfolk District Attorney's Office
Consumer Protection Division
617-769-6118
Consumer Council of Worcester County
508-754-1176 ext 130
E-mail: dreilly@wcac.net
City Offices
617-635-3834
E-mail: carol.maynard@ci.boston.ma.us
Cambridge Consumers' Council
617-349-6150
E-mail: Consumer@CambridgeMA.gov
Greater Fall River/New Bedford residents contact:
508-324-2672
Consumer Protection Program
Haverhill Community Action, Inc.
978-373-1971
Cape Cod residents contact:
Consumer Assistance Council, Inc.
508-771-0700
Toll free in MA: 1-800-867-0701
cac@capecod.net
Consumer Protection Program
Greater Lawrence Community Action Council, Inc.
978-681-4990
Middlesex Community College Law Center
978-656-3342
dunnk@middlesex.mass.edu
Medford Consumer Advisory Commission
781-393-2460
Consumer Assistance Office - Metro West, Inc.
508-651-8812
www.consumermetrowest.org
Newton-Brookline Consumer Office
617-796-1292
consumer@ci.newton.ma.us
Mass PIRG Consumer Action Center
781-335-0280
Fax: 781-340-3991
South Shore Community Action Council, Inc.
508-747-7575 ext 226
lmtilley@sscac.org
Revere Consumer Affairs Office
781-286-8114
Mayor's Office of Consumer Information
413-787-6437
Fax: 413-787-7781
mjohnson@springfieldcityhall.com
Brockton residents contact:
Bentley Consumer Action Line
Toll free: 1-800-273-9494
Michigan
State Offices
Consumer Protection Division
Office of Attorney General
517-373-1140
Toll free: 1-877-765-8388
County Offices
Office of the Prosecuting Attorney
Macomb County Administration Bldg
586-469-5350
City Offices
Consumer Advocacy
City of Detroit
313-224-3508
313-224-6995 (Complaints)
E-mail: andersonst.cadtwr@seniors.ci.detroit.mi.us
Minnesota
State Offices
Consumer Services Division
Attorney General's Office
612-296-3353
Toll free: 1-800-657-3787
attorney.general@state.mn.us
County Offices
Citizen Information Hotline
612-348-4528
TDD/TTY: 612-348-6015
citizeninfo@hennipin.mn.us
City Offices
Minneapolis Department of Regulatory Services
612-673-2080
TTY: 612-673-2157
Mississippi
State Offices
Consumer Protection Division
601-359-4230
Toll free in MS: 1-800-281-4418
Bureau of Regulatory Services
Department of Agriculture and Commerce
601-359-1111
Missouri
State Offices
Consumer Protection and Trade Offense Division
573-751-6887
573-751-3321
Toll free in MO: 1-800-392-8222
TDD/TTY toll free in MO: 1-800-729-8668
attgenmail@moago.org
Montana
State Offices
Consumer Protection Office
Department of Administration
406-444-4500
Nebraska
State Offices
Office of the Attorney General
Department of Justice
402-471-2682
402-471-3891 (Spanish) Toll free in NE: 1-800-727-6432
Toll free in NE: 1-800-850-7555 (Spanish)
Nevada
State Offices
Consumer Affairs Division
702-486-7355
Toll free: 1-800-326-5202
TDD: 702-486-7901
ncad@fyiconsumer.org
Bureau of Consumer Protection
702-486-3420
Consumer Affairs Division
775-688-1800
Toll free in NV: 1-800-326-5202
TDD: 702-486-7901
renocad@fyiconsumer.org
Offices
Bureau of Consumer Protection
775-687-6300
New Hampshire
State Offices
Consumer Protection and Antitrust Bureau
603-271-3641
TDD toll free: 1-800-735-2964
New Jersey
State Offices
Division of Consumer Affairs
Department of Law and Public Safety
973-504-6200
Toll free in NJ: 1-800-242-5846
County Offices
609-343-2376
609-345-6700
Camden County Office of Consumer Protection/Weights and Measures
856-374-6161 (Consumer Protection)
856-374-6001 (Weights & Measures)
Toll free in NJ: 800-999-9045
Cumberland County Department of Consumer Affairs/Weight & Measures
856-453-2203
louismo@co.cumberland.nj.us
Cape May County Consumer Affairs Weights and Measures
609-463-6475
E-mail: mbrogan@co.cape-may.nj.us
Essex County Division of Community Action/Consumer Services
973-395-8350
Hunterdon County Office of Consumer Affairs
908-806-5174
jferrari@co.hunterdon.nj.us
Monmouth County Department of Consumer Affairs
732-431-7900
Bergen County Office of Consumer Protection
201-336-6400
Hudson County Division of Consumer Affairs
201-795-6295
201-795-6163
Burlington County Office of Consumer Affairs/Weights and Measures
609-265-5098 (Weights & Measures)
609-265-5054 (Consumer Affairs)
Middlesex County Consumer Affairs
Middlesex County Administration Building
732-745-3875
Somerset County Division of Consumer Affairs
908-203-6080
Ocean County Department of Consumer Affairs/Weights and Measures
732-929-2105
Toll free in NJ: 1-800-722-0291 ex. 2105
Mercer County Consumer Affairs
609-989-6671
Passaic County Department of Consumer Protection/Weights and Measures
973-305-5750 (Weights & Measures)
973-305-5881 (Consumer Protection)
barbaram@passaiccountynj.org
Union County Division of Consumer Affairs
908-654-9840
fpeterson@ucnj.org
Gloucester County Department of Consumer Protection
856-384-6855
TDD: 856-848-6616
hspence@co.gloucester.nj.us
City Offices
Middlesex Borough Consumer Affairs
732-356-8090 ext. 250
Nutley Consumer Affairs
973-284-4975
Perth Amboy Consumer Affairs
732-826-4300
Plainfield Action Services
908-753-3519
Secaucus Department of Consumer Affairs
201-330-2008
Consumer Affairs Office
908-851-5477
Woodbridge Township Consumer Affairs
732-634-4500
New Mexico
State Offices
Consumer Protection Division
505-827-6060
Toll free in NM: 1-800-678-1508
New York
State Offices
Bureau of Consumer Frauds and Protection
Office of the Attorney General
518-474-5481
Toll free in NY: 1-800-771-7755
TDD/TTY toll free: 1-800-788-9898
New York State Consumer Protection Board
518-474-8583 (Capitol Region)
Toll free: 1-800-697-1220
E-mail: webmaster@state.ny.us
Consumer Frauds and Protection Bureau
Office of the Attorney General
212-416-8000
212-416-8345
1-800-771-7755
1-800-788-9898 or 212-416-8893
Regional Offices
Office of the Attorney General
607-721-8771
Brooklyn Regional Office
Office of the Attorney General
718-722-3949
Buffalo Regional Office
Office of the Attorney General
716-853-8400
Hauppauge Regional Office
Office of the Attorney General
516-231-2400
Minneola Regional Office
Office of the Attorney General
516-248-3302
Harlem Regional Office
Office of the Attorney General
212-961-4475
Plattsburgh Regional Office
Office of Attorney General
518-562-3282
Rochester Regional Office
Office of the Attorney General
585-546-7430
TDD: 585-327-3249
bobby.colon@oag.state.ny.us
Syracuse Regional Office
Office of the Attorney General
315-448-4848
Utica Regional Office
Office of the Attorney General
315-793-2225
Watertown Regional Office
Office of the Attorney General
315-785-2444
Westchester Regional Office
Office of the Attorney General
914-422-8755
County Offices
518-447-7581
E-mail: tomfitzpatrick@albanyco.com
Consumer Fraud Bureau
Erie County District Attorney's Office
716-853-8404
Toll free in NY: 1-800-771-7755
Putnam County Department of Consumer Affairs/Weights and Measures
845-225-2039
Orange County Department of Consumer Affairs and Weights and Measures
845-291-2400
Ulster County District Attorney's Consumer Fraud Bureau
845-340-3260
Nassau County Office of Consumer Affairs
516-571-2600
Sullivan County Department of Consumer Affairs
845-794-3000
Rockland County Office of Consumer Protection
845-364-2681
Dutchess County Department of Consumer Affairs
845-486-2949
Schenectady County Consumer Affairs
518-356-6795
518-356-7473
Westchester County District Attorney's Office
Economic Crimes Unit
914-995-3303
Westchester County Dept. of Consumer Protection
914-995-2155
epp4@westchestergov.com
City Offices
914-665-2433
New York City Department of Consumer Affairs
212-487-4444
TDD: 212-487-4465
Town of Colonia Consumer Protection
518-783-2790
Schenectady Bureau of Consumer Protection
518-382-5061
Yonkers Office of Consumer Protection
914-377-6808
North Carolina
State Offices
Consumer Protection Division
919-716-6400
Toll free in NC: 1-877-566-7226
North Dakota
State Offices
Consumer Protection and Antitrust Division
701-328-3404
Toll free in ND: 1-800-472-2600
TTY toll free: 1-800-366-6888
cpat@state.nd.us
Ohio
State Offices
Consumer Protection Section
614-466-8831
Toll free in OH: 1-800-282-0515
TDD: 614-466-1393
consumer@ag.state.oh.us
Ohio Consumers' Counsel
614-466-8574 (outside OH)
Toll free in OH: 1-877-PICK-OCC (1-877-742-5622)
occ@occ.state.oh.us
Oklahoma
State Offices
Commission on Consumer Credit
405-521-3653
Toll free: 1-800-448-4904
dhardin@okdocc.state.ok.us
Consumer Protection Unit
Oklahoma Attorney General
405-521-2029
Oregon
State Offices
Financial Fraud/Consumer Protection Section
503-947-4333
503-378-4320 (Hotline Salem only)
503-229-5576 (Hotline Portland Only)
Toll free in OR: 1-877-877-9392
TDD/TTY: 503-378-5939
Pennsylvania
State Offices
Bureau of Consumer Protection
717-787-9707
Toll free in PA: 1-800-441-2555
Toll free in PA: 1-877-888-4877 (Health Care Section)
Office of the Consumer Advocate
717-783-5048 (Utilities only)
Toll free in PA: 1-800-684-6560
consumer@paoca.org
Regional Offices
Office of Attorney General
610-821-6690
Ebensburg Regional Office - Bureau of Consumer Protection
814-471-1831
Erie Regional Office - Bureau of Consumer Protection
814-871-4371
Harrisburg Regional Office - Bureau of Consumer Protection
717-787-7109
Philadelphia Regional Office - Bureau of Consumer Protection
215-560-2414
Pittsburgh Regional Office - Bureau of Consumer Protection
412-565-5135
Scranton Regional Office - Bureau of Consumer Protection
Office of Attorney General
570-963-4913
County Offices
Bucks County Consumer Protection, Weights and Measures
215-348-7442
Delaware County Consumer Affairs
Delaware County Courthouse
610-891-4865
Montgomery County Consumer Affairs
Montgomery County Human Services Center
610-278-3565
Chester County Consumer Affairs
610-344-6150
Puerto Rico
Puerto Rico Offices
Department of Justice
787-721-2900
Rhode Island
State Offices
Consumer Protection Unit
401-274-4400
TDD: 401-453-0410
South Carolina
State Offices
South Carolina Department of Consumer Affairs
803-734-4200
Toll free in SC: 1-800-922-1594
scdca@dca.state.sc.us
Office of the Attorney General
803-734-3970
info@scattorneygeneral.com
State Ombudsman
Office of Executive Policy and Program
803-734-5049
Toll free in SC: 1-866-300-9333
South Dakota
State Offices
Consumer Affairs
Office of the Attorney General
605-773-4400
Toll free in SD: 1-800-300-1986
TDD: 605-773-6585
consumerhelp@state.sd.us
Tennessee
State Offices
Division of Consumer Affairs
615-741-4737
Toll free in TN: 1-800-342-8385
consumer.affairs@state.tn.us
Consumer Advocate and Protection Division
615-741-1671
Texas
Regional Offices
Austin Regional Office
512-463-2185
Toll free: 1-800-621-0508
cac@oag.state.tx.us
Dallas Regional Office
Office of the Attorney General
214-969-5310
cac@oag.state.tx.us
El Paso Regional Office
Office of the Attorney General
915-834-5800
cac@oag.state.tx.us
Houston Regional Office - Consumer Protection
Office of the Attorney General
713-223-5886
cac@oag.state.tx.us
Lubbock Regional Office
Office of the Attorney General
806-747-5238
E-mail: cac@oag.state.tx.us
McAllen Regional Office
Office of the Attorney General
956-682-4547
E-mail: cac@oag.state.tx.us
San Antonio Regional Office
Office of the Attorney General
210-224-1007
E-mail: cac@oag.state.tx.us
County Offices
District Attorney's Office
713-755-5836
City Offices
Department of Environmental and Health Services
214-670-5711
E-mail: kbradford@ci.dallas.tx.us
Utah
Utah State Offices
Division of Consumer Protection
801-530-6601
E-mail: consumerprotection@utah.gov
Vermont
State Offices
Consumer Assistance Program
802-656-3183
Toll free in VT: 1-800-649-2424
TTY: 802 828-3665
E-mail: consumer@uvm.edu
Consumer Assurance Section
Food Safety and Consumer Assurance Division
802-828-2436
Virgin Islands
Virgin Islands Offices
Department of Licensing and Consumer Affairs
340-773-2226
State Offices
Property and Procurement Bldg.
340-774-3130
Virginia
State Offices
Antitrust and Consumer Litigation Section
804-786-2116
Toll free: 1-800-451-1525
mail@oag.state.va.us
Office of Consumer Affairs
Department of Agriculture and Consumer Services
804-786-2042
Toll free in VA: 1-800-552-9963
TDD toll free: 1-800-828-1120
County Offices
Consumer Affairs Office
703-228-3260
mgray@arlingtonva.us
Fairfax County Department of Cable Communications and Consumer
Protection
703-222-8435 (Complaints)
703-324-8484 (Consumer Services)
City Offices
Consumer Affairs
703-838-4350
TDD: 703-838-5056
Office of the Commonwealth's Attorney
Consumer Affairs Division
757-426-5836
Washington
State Offices
Office of the Attorney General
Toll free: 1-800-551-4636
Vancouver Consumer Resource Center (Southwest Washington)
360-759-2150
Regional Offices
Bellingham Consumer Resource Center (Island, San Juan, Skagit and
Whatcom Counties)
360-738-6185
Kennewick Consumer Resource Center (Southeast Washington)
509-734-7140
Toll free: 1-800-551-4636
Seattle Consumer Resource Center (King, Snohomish, Clallam and
Jefferson Counties)
206-464-6684
Toll free in WA: 1-800-551-4636 (Consumer Resource Centers)
TDD toll free in WA: 1-800-276-9883
Spokane Consumer Resource Center (Northeast Washington)
509-456-3123
Tacoma Consumer Resource Center (Pierce, Mason, Grays Harbor and Kitsap
Counties)
Consumer Protection Division
253-593-2904
Toll free: 1-800-276-9883 in state only
cynthial@atg.wa.gov
West Virginia
State Offices
Consumer Protection Division
304-558-8986
Toll free in WV: 1-800-368-8808
E-mail: consumer@wvago.state.wv.us
Wisconsin
State Offices
Department of Agriculture, Trade and Consumer Protection
608-224-4949
Toll free in WI: 1-800-422-7128
TDD: 608-224-5058
hotline@datcp.state.wi.us
Regional Offices
Dept. of Agriculture, Trade & Consumer Protection
920-448-5110
datcphotline@datcp.state.wi.us
Bureau of Consumer Protection
Dept. of Agriculture, Trade and Consumer Protection
414-266-1231
County Offices
262-636-3126
Wyoming
State Offices
Consumer Protection Unit
307-777-7874
Toll free in WY: 1-800-438-5799
agwebmaster@state.wy.us
Shell Oil Products US, a subsidiary of Shell Oil Company, is a leader in the refining, transportation and marketing of fuels, and has a network of nearly 7,200 branded gasoline stations in the Western United States. Shell Oil Company is a 50 percent owner of Motiva Enterprises LLC, along with Saudi Refining, Inc., which refines and markets branded products through 11,000 stations in the Eastern and Southern United States. Shell Oil Company is an affiliate of the Shell Group of Companies. For more information, please visit http://www.shell.com/ .