Aberdeen Group Names DHL and MCA Customer Tellabs a Leader in Strategic Service Management; Third Analyst Firm in Three Months to Recognize MCA Solutions

PHILADELPHIA--Aug. 2, 20055, 2005--Aberdeen Group recently recognized Tellabs, Inc., a supplier of wireless and wireline solutions for telecommunications service providers, as a leader in strategic service management. Tellabs was selected from more than 50 nominations, and is featured in Aberdeen Group's new report: "Best Practices in Strategic Service Management: Integrating the Service Chain to Drive Profits and Competitive Advantage."

In the report, Aberdeen Group looks at the top companies and their solution provider partners that are successfully transforming post-sales service from a tactical cost center to a strategic profit center.

Tellabs tapped DHL and MCA's hosted solution to improve its spare parts operations and meet its customers' demanding service-level agreements (2 to 8-hour turnaround). After a two-month implementation, MCA and DHL reduced Tellabs' service parts inventory by 60 percent, saving the company approximately $5 million.

MCA Solutions' Service Planning and Optimization (SPO(TM)) suite provides Tellabs with inventory forecasts, contract coverage analysis, and recommendations on how to effectively stock spare parts to meet customer needs. With its SAP certification, MCA's SPO solution easily integrated with Tellabs' existing SAP ERP system.

With its global network of more than 350 parts depots, and a sophisticated transportation and communication infrastructure to support it, DHL handles the warehousing, transportation, and logistics of Tellabs service business.

MCA's SPO(TM) suite is being used by leading companies in aerospace, defense and high tech, including: The Boeing Company, Cisco Systems, Inc., KLA-Tencor, Lockheed Martin Corp, and Rockwell Collins, Inc.

(a) Aberdeen Group's June 2005 report on "Best Practices in Strategic Service Management: Integrating the Service Chain to Drive Profits and Competitive Advantage" is by Mark Vigoroso and Rachel Gecker. The report can be found at: http://www.aberdeen.com/summary/report/benchmark/RA_PSSRpt_MV.asp

About MCA Solutions

MCA Solutions' Service Planning and Optimization (SPO(TM)) software suite helps Fortune 500 companies in aerospace and defense, high-tech and capital equipment transform their service supply chains into bottom-line business drivers, by reducing inventory, lowering support costs and improving service levels to maximize customer satisfaction. MCA Solutions is a privately held company headquartered in Philadelphia, and can be reached at www.mcasolutions.com or (215) 717-2180.

MCA Solutions, Service Planning and Optimization Suite and SPO are trademarks of MCA Solutions, Inc. All other trademarks are property of their respective owners.

About DHL

With annual revenues over $32 billion in 2004, DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source.

DHL offers expertise in express, air and ocean freight, overland transport and logistics solutions, combined with worldwide coverage and an in-depth understanding of local markets. Over 170,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations. Founded in San Francisco in 1969, DHL's international network links more than 220 countries and territories worldwide. For more information on DHL, please visit www.dhl.com.